Growth-Driven Customer Success Manager (Hybrid)

Gett; Greater London; Hybrid; GBP 30,000 - GBP 50,000; Full time

Job summary

A dynamic technology company in London seeks a Customer Success Manager to drive growth and boost adoption of the platform. The ideal candidate will engage proactively with clients, manage a diverse portfolio, and utilize data to improve platform usage. This position requires strong interpersonal skills and a minimum of 1-2 years in a customer-facing role. Benefits include 25 days holiday, private medical coverage, and a hybrid work model.

Benefits

25 days holiday plus bank holidays

Working from Home Allowance

Private Medical Cover

Extra Friday off every month

Qualifications

• 1-2 years of experience in a customer-facing role.
• Ability to build rapport and communicate effectively with customers at all levels.
• Team player: willingness to collaborate effectively with colleagues.

Responsibilities

• Effectively manage a large and diverse portfolio of accounts.
• Cultivate strong relationships with key stakeholders across various industries.
• Analyse customer data to identify trends and opportunities for growth.

Skills

Proactive Engagement

Communication skills

Interpersonal skills

Data Driven

Tools

Salesforce

CRM platforms

Job description

A dynamic technology company in London seeks a Customer Success Manager to drive growth and boost adoption of the platform. The ideal candidate will engage proactively with clients, manage a diverse portfolio, and utilize data to improve platform usage. This position requires strong interpersonal skills and a minimum of 1-2 years in a customer-facing role. Benefits include 25 days holiday, private medical coverage, and a hybrid work model.