Customer Care Specialist I — Build Relationships & Improve

Freudenberg Group; Port Talbot; On-site; GBP 21,000 - GBP 30,000; Full time

Job summary

A leading technology group is seeking a Customer Support Representative in Port Talbot. In this full-time role, you will resolve customer inquiries and complaints effectively and provide knowledgeable product and service information. The ideal candidate will have strong skills in building customer relationships and formal training or relevant work experience. Join this innovative company and contribute to its commitment to quality and customer satisfaction.

Qualifications

• Demonstrated skill in resolving customer complaints fairly and effectively.
• Ability to provide comprehensive product and service information to customers.
• Experience in building and maintaining strong customer relationships.

Responsibilities

• Resolve customer inquiries and complaints fairly and effectively.
• Provide product and service information to customers.
• Assist in developing improvement plans based on customer feedback.

Skills

Customer inquiry resolution

Strong relationship building

Product and service knowledge

Education

Formal training or work experience

Job description

A leading technology group is seeking a Customer Support Representative in Port Talbot. In this full-time role, you will resolve customer inquiries and complaints effectively and provide knowledgeable product and service information. The ideal candidate will have strong skills in building customer relationships and formal training or relevant work experience. Join this innovative company and contribute to its commitment to quality and customer satisfaction.