Global Order & Customer Success Specialist

Freudenberg Group; Port Talbot; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading technology firm in Port Talbot seeks an individual to manage the order process for projects. The role requires strong communication skills and the ability to understand manufacturing processes. Responsibilities include monitoring project status, conducting review meetings, and liaising with internal departments. Familiarity with SAP and proficiency in Microsoft Office are preferred. The ideal candidate is detail-oriented, self-motivated, and a strong team player, able to thrive in a fast-paced environment.

Qualifications

• Good understanding of manufacturing processes and client expectations.
• Ability to interpret technical drawings and data sheets.
• Strong written and oral communication skills.

Responsibilities

• Control the order process for projects at the Port Talbot site.
• Hold weekly project/order review meetings.
• Monitor project/order status and keep customers informed.

Skills

Understanding of manufacturing processes

Effective communicator

Problem solving

Team player

Attention to detail

Time management

Proficient in Microsoft Office

SAP experience

Job description

A leading technology firm in Port Talbot seeks an individual to manage the order process for projects. The role requires strong communication skills and the ability to understand manufacturing processes. Responsibilities include monitoring project status, conducting review meetings, and liaising with internal departments. Familiarity with SAP and proficiency in Microsoft Office are preferred. The ideal candidate is detail-oriented, self-motivated, and a strong team player, able to thrive in a fast-paced environment.