Guest Experience Supervisor (Hotel Front Desk)

Valor Hospitality Partners, LLC; Hemel Hempstead; On-site; GBP 27,000; Full time

Job summary

A leading hospitality provider in Hemel Hempstead is seeking a customer-focused individual to create a warm welcome for guests in a fast-paced hotel setting. The ideal candidate will have experience in branded hotels and will be responsible for ensuring guests have a pleasant stay. This role offers competitive pay of £26,436.80 annually, with various shift patterns and growth opportunities available, including fully funded apprenticeships and wellness activities.

Benefits

Exclusive discounts for you, friends, and family

50% discount in restaurants and bars

Free meals while on duty

Access to discounts at various retailers

Generous referral bonuses

Healthcare Cash Plan options

Qualifications

• Must be comfortable working in a fast-paced role.
• Capable of creating a warm atmosphere for guests.
• Ready to handle guest inquiries effectively.

Responsibilities

• Set the tone for each guest's stay with a warm welcome.
• Ensure a smooth check-out experience for guests.

Skills

Experience in branded hotel environment

Customer service skills

Flexibility for various shifts

Job description

A leading hospitality provider in Hemel Hempstead is seeking a customer-focused individual to create a warm welcome for guests in a fast-paced hotel setting. The ideal candidate will have experience in branded hotels and will be responsible for ensuring guests have a pleasant stay. This role offers competitive pay of £26,436.80 annually, with various shift patterns and growth opportunities available, including fully funded apprenticeships and wellness activities.