Guest Experience Supervisor — Front Office

Ennismore; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A hospitality company in Greater London seeks an energetic Reception Supervisor to manage Front Office operations and provide memorable experiences for guests. This role involves inspiring a team, assisting with bookings, and engaging with guests to ensure their needs are met. Ideal candidates should be helpful and passionate about hospitality while contributing positively to a fun team environment. Join us for unique perks, including a health plan, holidays, and excellent discounts.

Benefits

28 days holiday

Health cash plan

Free night at The Hoxton

Meal for two on start

Excellent discounts across Ennismore

Training and development opportunities

Qualifications

• Enthusiastic about helping others and creating a memorable experience.
• Individuality and authenticity are valued traits.
• Eagerness to work in a supportive team environment.

Responsibilities

• Manage daily Front Office operations and inspire a team.
• Assist with booking management and coordinate with departments.
• Provide guest recommendations and handle requests.

Skills

Helpful attitude

Passion for hospitality

Teamwork

Job description

A hospitality company in Greater London seeks an energetic Reception Supervisor to manage Front Office operations and provide memorable experiences for guests. This role involves inspiring a team, assisting with bookings, and engaging with guests to ensure their needs are met. Ideal candidates should be helpful and passionate about hospitality while contributing positively to a fun team environment. Join us for unique perks, including a health plan, holidays, and excellent discounts.