Senior Claims Account Manager Lead – UK Relationships

Markel Corporation; Leeds; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading insurance firm in the UK is looking for a Claims Account Manager Lead to enhance their claims operations. This role requires exceptional relationship management skills and the ability to influence at all levels. Responsibilities include developing a top-notch claims service, building relationships with key partners, and ensuring claims strategy and performance are well communicated. Ideal candidates will possess strong analytical and problem-solving skills, along with a deep understanding of the insurance landscape. Competitive salary and excellent benefits are offered.

Benefits

Competitive salary plus generous annual bonus

Private medical and dental cover

25 days’ holiday plus bank holidays

Qualifications

• Proven ability to build and maintain effective relationships with brokers, clients and partners.
• In-depth understanding of UK claims operations, service delivery and performance measures.
• Strong analytical, problem-solving and decision-making capability.

Responsibilities

• Lead and develop the Claims Account Management capability.
• Build and sustain strong relationships with customers, brokers and strategic partners.
• Monitor claims metrics, service standards and trends.

Skills

Relationship management

Analytical skills

Communication

Commercial awareness

Problem-solving

Job description

A leading insurance firm in the UK is looking for a Claims Account Manager Lead to enhance their claims operations. This role requires exceptional relationship management skills and the ability to influence at all levels. Responsibilities include developing a top-notch claims service, building relationships with key partners, and ensuring claims strategy and performance are well communicated. Ideal candidates will possess strong analytical and problem-solving skills, along with a deep understanding of the insurance landscape. Competitive salary and excellent benefits are offered.