Strategic Client Partnerships Director

MPL Claims Limited; Colchester; On-site; GBP 125,000 - GBP 150,000; Full time

Job summary

A leading claims management company in the United Kingdom is seeking a Client Partnership Director to cultivate and manage key client relationships. The successful candidate will be responsible for ensuring satisfaction and revenue growth by aligning client needs with the organization's solutions. This role requires expertise in managing strategic accounts and cross-functional collaboration with teams in claims operations, sales, and compliance. We're looking for someone with a strong commercial acumen and relationship-building skills who can drive results within a dynamic environment.

Benefits

Additional annual leave

Wellbeing package including private medical insurance

Paid day leave for birthday

Part-funded professional qualifications

Free parking

Qualifications

• 3+ years of experience in client management or account management roles.
• Proven experience managing large client accounts with revenue responsibility.
• Exceptional communication and relationship-building skills.

Responsibilities

• Serve as the primary strategic point of contact for assigned clients.
• Ensure delivery of claims services according to SLAs and KPIs.
• Identify opportunities for upselling and expanding scope of services.

Skills

Client management

Cross-functional collaboration

Relationship building

Strategic planning

Data-driven decision making

Job description

A leading claims management company in the United Kingdom is seeking a Client Partnership Director to cultivate and manage key client relationships. The successful candidate will be responsible for ensuring satisfaction and revenue growth by aligning client needs with the organization's solutions. This role requires expertise in managing strategic accounts and cross-functional collaboration with teams in claims operations, sales, and compliance. We're looking for someone with a strong commercial acumen and relationship-building skills who can drive results within a dynamic environment.