Credit Controller

BK Plus Limited; Aldridge; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A financial services company based in Aldridge is looking for a Credit Controller to join their finance team. This role involves actively collecting client payments through various communication channels, maintaining accurate records, and processing refunds. The ideal candidate should have a minimum of two years' experience in credit control, be well organized, and demonstrate attention to detail. The position offers an opportunity to work within a supportive team in a diverse environment.

Qualifications

• Minimum two years of experience within a credit control environment.
• Used to working under pressure.
• High concern for accuracy.

Responsibilities

• Actively chasing client payments by telephone, email, and letter.
• Posting cash and allocating it to the ledger.
• Chasing client queries to ensure resolutions facilitate payment.
• Maintaining accurate records of client contacts.
• Attending monthly debtor meetings with partners.
• Processing customer refunds.

Skills

Microsoft Excel

Good telephone manner

Well organised

Attention to detail

Team player

Job description

Location: Head Office, Aldridge Department: Finance

Overall Purpose

We currently have an exciting opportunity for a Credit Controller to join our finance team, based at our Head Office in Aldridge, West Midlands. This role will report directly to the Credit Control Manager.

Brief Job Description

• Actively chasing client payments by telephone, email, and letter to ensure cash is received in a timely manner and to the agreed payment terms
• Posting cash and allocating to the ledger
• Chasing and escalation of client queries within the business to ensure agreed resolutions are actioned to facilitate payment
• Keep accurate records of all clients contact to enable understanding of queries and confirmation of all clients contacted
• Attend monthly debtor meetings with partners, either via teams or at the office
• Ensure customer refunds are appropriately authorized and processed

Requirements for the role

• Minimum two years of experience within a credit control environment
• Microsoft Excel
• Well organised and used to working under pressure
• Demonstrates attention to detail and a high concern for accuracy
• Good telephone manner
• A good team player

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

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