Impactful Tenancy Sustainment Specialist

Salvation Army Homes; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading supported housing provider in the UK is seeking a Tenancy Sustainment Officer to manage tenancy services in Preston. In this role, you will coordinate rent collection, ensure property standards, and provide resident-focused support. The ideal candidate will have strong communication skills and the ability to motivate residents to sustain their tenancies. We offer generous benefits, including extra leave and training opportunities, to help transform lives within our diverse community.

Benefits

26 days annual leave rising to 31 days

Extra day off on your birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Loans for financial emergencies

Occupational sick pay

Full induction package and training

Long service awards

Support for career development

Qualifications

• Proven ability to communicate effectively and inspire others.
• Experience working with vulnerable populations preferred.
• Strong organizational and planning skills.

Responsibilities

• Coordinate tenancy management and rent collection.
• Maintain health and safety and property standards.
• Work with residents to enhance their tenancy sustainability.

Skills

Empathy with client group

Confident communication

Ability to enable young people to sustain a tenancy

Great verbal and written skills

Proficiency in Microsoft packages

Flexibility in working hours

Willingness for outdoor activities

Ability to plan and deliver life skills sessions

Proactive and self-motivated

Job description

A leading supported housing provider in the UK is seeking a Tenancy Sustainment Officer to manage tenancy services in Preston. In this role, you will coordinate rent collection, ensure property standards, and provide resident-focused support. The ideal candidate will have strong communication skills and the ability to motivate residents to sustain their tenancies. We offer generous benefits, including extra leave and training opportunities, to help transform lives within our diverse community.