Remote Rent & Tenancy Support Officer

HR GO Driving; Margate; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Rent Officer to assist in housing management and support tenants effectively. This role involves delivering high-quality income management, doing welfare checks, and liaising with various teams to ensure stable tenancies. Ideal candidates will possess strong communication, numeracy skills, and a good understanding of housing law. This temporary position offers flexible hours with remote working options and competitive pay rates. Apply now to join a team making a significant impact in the community.

Benefits

Flexible hours

Remote working opportunities

Supportive team environment

Qualifications

• Experience working with customers to achieve positive outcomes.
• Ability to meet deadlines and manage a busy caseload.
• A sensitive and supportive approach to working with tenants.

Responsibilities

• Deliver high-quality income management services compliant with policy.
• Provide customer-focused support to tenants and leaseholders.
• Visit tenants with arrears regularly to provide necessary support.

Skills

Solid understanding of housing, debt recovery, and tenancy law

Strong knowledge of welfare benefits & income maximisation

Excellent communication - both written and verbal

Strong numeracy and IT skills

Effective negotiation skills and problem-solving abilities

Tools

Housing databases

Microsoft Office applications

Job description

A leading recruitment agency in the UK is seeking a Rent Officer to assist in housing management and support tenants effectively. This role involves delivering high-quality income management, doing welfare checks, and liaising with various teams to ensure stable tenancies. Ideal candidates will possess strong communication, numeracy skills, and a good understanding of housing law. This temporary position offers flexible hours with remote working options and competitive pay rates. Apply now to join a team making a significant impact in the community.