Housing Support Officer - Tenant & Voids (Fixed Term)

pinnaclegroup.co.uk; Leicester; On-site; GBP 26,000; Part time

Job summary

A national housing services provider is seeking an experienced Housing Support Officer in Leicester. The role involves managing tenancy agreements, addressing low-level anti-social behavior, and coordinating repairs while ensuring high-quality service for residents. The ideal candidate will possess strong communication and customer service skills and should be resilient in handling a variety of challenges. This fixed-term position offers a competitive salary and numerous benefits including flexible working arrangements and additional leave packages.

Benefits

Flexible Working Arrangements

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Qualifications

• Experience of dealing with the public in challenging situations.
• Knowledge of housing legislation and current practices is desirable.
• Well-developed team working and customer service skills.

Responsibilities

• Manage low-level anti-social behavior.
• Oversee voids and lettings processes.
• Coordinate repairs and contractors.

Skills

Communication skills

Customer service skills

Team working

Resilience

Job description

A national housing services provider is seeking an experienced Housing Support Officer in Leicester. The role involves managing tenancy agreements, addressing low-level anti-social behavior, and coordinating repairs while ensuring high-quality service for residents. The ideal candidate will possess strong communication and customer service skills and should be resilient in handling a variety of challenges. This fixed-term position offers a competitive salary and numerous benefits including flexible working arrangements and additional leave packages.