Tenant Success & Property Liaison

Liaise; England; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A housing support organization in the United Kingdom is seeking a dedicated professional to provide tenancy support and management for individuals in supported living services. The role requires excellent communication, negotiation, and stakeholder management skills, as well as experience in social housing or welfare benefits. The ideal candidate will advocate for tenants, ensure compliance with tenancy conditions, and assist with financial support applications. This is a hybrid role requiring office attendance twice a week.

Benefits

Competitive salary

Supportive work environment

Qualifications

• Experience in social housing or welfare benefits.
• Understanding of tenancy law and housing rights.
• Ability to work with local authorities and RSLs.

Responsibilities

• Support tenants with understanding tenancy agreements.
• Assist with sign-up processes and tenancy reviews.
• Act as the advocate for tenants in housing-related matters.

Skills

Experience in supported living

Strong communication skills

Negotiation skills

Stakeholder management

Education

Housing qualification (CIH Level 3/4 or equivalent)

Tools

Microsoft Office

Job description

A housing support organization in the United Kingdom is seeking a dedicated professional to provide tenancy support and management for individuals in supported living services. The role requires excellent communication, negotiation, and stakeholder management skills, as well as experience in social housing or welfare benefits. The ideal candidate will advocate for tenants, ensure compliance with tenancy conditions, and assist with financial support applications. This is a hybrid role requiring office attendance twice a week.