Case Review Officer

Connected Local Government; England; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A local government authority in Oxford is seeking a Case Review Officer to critically assess safeguarding cases and identify improvement opportunities. The successful candidate will lead comprehensive reviews, working closely with families and partner agencies, and produce evidence-based recommendations. You must possess strong analytical and organizational skills, alongside a relevant degree and experience within safeguarding frameworks. This role offers various benefits, including a flexible working culture and professional development opportunities.

Benefits

Culture of flexible working

30 days holiday plus bank holidays

Employee Assistance Programme

Membership of pension scheme

Qualifications

• Strong background in health, social care or advocacy.
• Experience with safeguarding frameworks.
• Ability to interpret complex data and produce evidence-based reports.

Responsibilities

• Lead reviews into the deaths of adults with care needs.
• Engage sensitively with bereaved families.
• Ensure communication of findings to influence practice.

Skills

Analytical skills

Empathy

Organizational skills

Resilience

Discretion

Education

Degree in health, social care or advocacy

Job description

About Us

At Oxfordshire County Council, safeguarding is at the heart of what we do. The Oxfordshire Safeguarding Adults Board works tirelessly to protect adults with care and support needs, learning from experience and driving improvements across the county. We believe in openness, honesty and collaboration, and we are committed to ensuring that lessons from reviews lead to better practice and safer outcomes. Our team values diversity, innovation and continuous learning, and we offer flexible working arrangements to support a healthy work-life balance.

About the Role

As Case Review Officer, you will play a critical role in reviewing cases referred to the Board and identifying opportunities for improvement. You will lead comprehensive reviews into the circumstances surrounding the deaths of adults with care and support needs, working closely with families, practitioners and partner agencies. Your findings will inform recommendations that shape policy and practice, helping to prevent future harm. This role requires sensitivity and professionalism, as you will often deal with complex and emotive situations. You will also contribute to developing communication channels that ensure learning reaches frontline staff and influences real change. By maintaining up‑to‑date knowledge of national and local safeguarding developments, you will ensure that Oxfordshire remains at the forefront of best practice.

About you

You will bring a strong background in health, social care or advocacy, supported by a degree or equivalent qualification. Your experience will include working within safeguarding frameworks and handling sensitive information with discretion. Analytical skills are essential, as you will need to interpret complex data and produce clear, evidence‑based reports. You will be confident engaging with bereaved families and professionals, demonstrating empathy and resilience. Excellent organisational skills and the ability to manage your workload independently are key. Experience of safeguarding reviews and working across organisational boundaries is desirable, as is a commitment to continuous professional development.

Our Rewards & Benefits

• Culture of flexible working
• Technology to support agile working where role permits
• 30day’s holiday p.a. plus bank holidays
• Option to ‘buy’ additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development.

Our commitment to Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to Guaranteed Interview Schemes

As a Disability confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to Flexible Working

We are open to discussions about flexible working, which can include flexi‑time, part time working, job‑sharing, nine‑day fortnights and annualised hours, depending on the requirements of role and the service.

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