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Hybrid IT Service Technician — Client Support & Training
JTec IT Ltd
Newtownabbey
Hybrid
GBP 25,000 - GBP 35,000
Full time
Today
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Job summary
A trusted IT solutions provider is seeking a full-time IT Service Technician in Newtownabbey. The role involves diagnosing and troubleshooting technical issues, providing user support, and maintaining IT systems and hardware. Candidates must have a strong IT background, excellent customer service skills, and relevant certifications. This hybrid position offers the flexibility to work from home occasionally, making it ideal for those seeking a balanced work environment.
Qualifications
- Proven experience in Troubleshooting and Technical Support.
- Strong background in Information Technology and systems maintenance.
- Excellent Customer Service skills and problem-solving approach.
Responsibilities
- Diagnose and troubleshoot technical issues and provide customer support.
- Maintain IT systems and hardware, ensuring optimal function.
- Train end-users and support software/hardware implementation.
Skills
Troubleshooting
Technical Support
Customer Service
End-user Training
Time Management
Education
Relevant certifications (CompTIA, Microsoft)
Job description
A trusted IT solutions provider is seeking a full-time IT Service Technician in Newtownabbey. The role involves diagnosing and troubleshooting technical issues, providing user support, and maintaining IT systems and hardware. Candidates must have a strong IT background, excellent customer service skills, and relevant certifications. This hybrid position offers the flexibility to work from home occasionally, making it ideal for those seeking a balanced work environment.
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