Service Leader Level 3

Community Integrated Care; England; On-site; GBP 34,000 - GBP 36,000; Full time

Job summary

A leading health and social care charity in the UK is seeking a compassionate Service Leader to manage a team supporting young adults with complex care needs in Newcastle upon Tyne. The ideal candidate will have a professional qualification in Health and Social Care and proven experience in person-centred support, working independently, and managing team performance. Benefits include competitive salary, flexible working hours, generous annual leave, and ongoing professional development opportunities.

Benefits

33 days annual leave

Flexible working hours

Pension scheme

Ongoing professional development

Casual work attire

Qualifications

• Qualified Nurse, Social Worker, SVQ Level 4 (Scot)/Care and Management Level 5 (Eng) required.
• Experience in complex care and working with multidisciplinary teams.
• Ability to meet individual needs in a caring and respectful manner.

Responsibilities

• Manage and support young adults with varying care needs.
• Ensure safety and quality of life for individuals supported.
• Participate in complex care case reviews and planning.

Skills

Experience of working independently

Understanding of person-centred support

Experience leading teams

Experience in Complex Care

Good communication skills

Education

Professional Qualification in Health and Social Care

Job description

Overview

What makes Community Integrated Care a great place to work:

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional with experience of Complex Care services for a Service Leader based in Gosforth, Newcastle upon Tyne

Benefits

• Salary from £34,102 - £35,694 (Depending on experience)
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 33 Days annual leave inclusive of statutory bank holidays (full time; part time pro-rata)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

About the organisation

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Bolder’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and, in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide training, support and personal protective equipment you need in your role and will help you develop if you decide you want to progress with us.

Role context

We are six young adults in our 20s and 30s who are mobile and like to get out and about. We have different challenges including learning difficulties, communication, and autism. We have a large staff team at Ridgewood who are all trained to support us. We are six bungalows; the office is in Ridgewood 1, with private parking and a shared car for outings.

What is important to us

Our homes – we are very proud of our own bungalows and have decorated them the way we like them with our own favourite things

Being busy – we all like different things including shopping, music, gaming, eating out, cinema, theatre, the park, walks, public transport, bowling, days in the country, and more

Having Fun – we like to have fun with our staff team, stay independent in our homes, and sometimes have parties and crafts in bungalow 1 and in the garden

Our Staff – we like warm, friendly, and kind staff who are not too loud or bossy, but who are fun and like going on adventures

Our Home – there are 7 bungalows; 6 for us and one office for staff. We have our own tenancies, decorate our homes, large bathrooms, kitchens, 2 bedrooms, a lounge, and a private garden. We have private parking and a shared car for outings

About you

Qualifications

• Professional Qualification in Health and Social Care, e.g. qualified Nurse, Social Worker, SVQ Level 4 (Scot)/ Care and Management Level 5 (Eng).
• Evidence of Continuing Professional Development
• Medication Level 3 training and ability to undertake competency assessments for support workers (desirable)

Knowledge and Experience

• Experience of getting to know people individually and ensuring their needs are met in a way that is caring, kind and respectful
• Experience of working independently
• Understanding of person-centred support
• Experience of Working in Complex Care within a social or health care setting
• Working with MDT Teams and participating in Complex Care case reviews for people supported
• Working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times
• Proven track record of working in a health and social care setting
• Working to budgetary targets and improvement plans
• Experience of leading teams and managing performance
• Experience of working to CQC/CI regulations and inspector processes

NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement.

In addition you will be comfortable using basic IT Systems that are required within the role - training can be offered to support this area

Values

Your values:

• Patience
• Empathy, Compassion and Sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem Solver
• Resilience

How to apply

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form. If you are interested in learning more about the role before submitting your application, please contact Vicki Andrews, our recruitment specialist, for a friendly informal chat on 07816 268813 or email [e-mail]

Other statements

A Place I Belong – Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer. We want an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. We have a plan called A Place I Belong and you can read more by clicking here.

We wish you the very best of luck in your application. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.