Service Leader Level 1

Community Integrated Care; Pool of Muckhart; On-site; GBP 30,000 - GBP 32,000; Full time

Job summary

A leading health and social care charity in Scotland seeks a compassionate Service Leader (Level 1) to manage a team supporting young people with complex needs. You will ensure high-quality support, lead performance, and foster a positive culture in a rewarding role. Ideal candidates will have experience in social care and a relevant professional qualification. The position offers competitive annual salary of £30,920 and comprehensive benefits including annual leave, flexible working, and professional development opportunities. Join us to make a difference!

Benefits

Salary of £30,920 per year

33 days annual leave

Flexible working hours

Ongoing professional development

Pension Scheme

Shopping Discounts

Qualifications

• Experience working with individuals with complex mental health needs.
• Ability to lead a team and manage service delivery effectively.
• Knowledge of person-centered planning techniques.

Responsibilities

• Lead and manage a team of frontline staff in an independent living service.
• Ensure quality assurance and regulatory compliance.
• Drive performance and promote a positive culture within the team.

Skills

Leadership

Empathy

Problem solving

Resilience

Compassion

Education

Professional qualification in Health and Social Care

SVQ Level 3 / Care Management Level 3

Job description

What makes Community Integrated Care a great place to work:

We have a rare and exciting opportunity for a caring and compassionate Service Leader (Level 1) to join our growing team in Dollar, Clackmannanshire. This is a great career opportunity within social care where you can continue making a real difference to the lives of others.

Benefits & USP’s:

• Salary of £30,920 per year
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award‑winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 33 days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑rata basis)
• Pension Scheme
• No uniform – we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development.

We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop should you decide to develop your career with us.

Who you’ll be supporting & more aboutomas role:

You will lead and manage a team of around 15 frontline staff working within an independent living service to make a real difference to the lives of the 4 young people we currently support with a range of support needs including learning disabilities and complex mental health needs. It is vital that you are capable of ensuring the team supports these individuals without prejudgment or stereotyping. As this is a growing service, we would anticipate an increase in both the size of the staff team, the breadth of the support needs of the people we support and in the number of people we support in the future.

Knowledge and experience of working with this client group using person‑centred planning techniques to deliver excellent support practices, including developing robust service designs, support strategies and risk assessments whilst managing individual budgets in a supported living setting are essential. Experience supporting individuals with complex mental health concerns is also essential.

You will be responsible for the overall supervision, quality assurance, monitoring, regulatory requirements and day‑to‑day management of the staff team. The successful candidate will also be responsible and accountable for the overall management of the Service, ensuring that all aspects of support and service delivery are focused on meeting the needs and-sized preferences of the people supported.

The Service Leader Level 1 will report into a more experienced Service Leader (Level 3) within the region who will work closely with them.

This is a great opportunity to make a genuine difference where you will be responsible Conde for leading an engaged and motivated team to change lives and deliver person‑centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.

Experience working in complex care within a social or health care setting is essential.

You will have an upbeat positive manner as well as having a genuine passion for supporting people to become a part of their local and wider community.

You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.

In addition, you will be comfortable using basic IT systems that are required within the role – training can be offered to support this area.

You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

Due to the nature of the service, itUBLISH vital that the successful applicant has a full, clean UK driving licence and their own car.

Your values:

Naturally it is important too that you share our company values – We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People’s values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click ‘Apply’ to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact Vicki Andrews, our recruitment specialist, for a friendly informal chat on 07816 [e-mail].

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to be an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels questu able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by then clicking here (information removed for compliance).

We wish you the very best of luck in your application to join our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail].

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

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