Centre Manager: Drive Service Excellence & Growth

Iwg Plc; Reading; Hybrid; GBP 34,000 - GBP 40,000; Full time

Job summary

A leading workspace solutions provider is seeking a Customer Services Manager in Reading. The role involves managing the center's performance, ensuring exceptional customer service, and leading a small team. Ideal candidates will have a strong sales background and excellent leadership skills, with opportunities for career growth and development. Join us to lead a growing team and help create inspiring work environments for customers.

Benefits

Flexible workplace benefits

Generous commission incentives

Training and development opportunities

Qualifications

• Experience managing a diverse team.
• Sales and customer service experience.
• Strong problem-solving abilities.

Responsibilities

• Manage the performance of the center.
• Ensure excellent customer service standards.
• Drive sales and promote services.
• Lead and develop a close-knit team.

Skills

Customer focus

Sales skills

Team leadership

Problem-solving

Resilience

Job description

A leading workspace solutions provider is seeking a Customer Services Manager in Reading. The role involves managing the center's performance, ensuring exceptional customer service, and leading a small team. Ideal candidates will have a strong sales background and excellent leadership skills, with opportunities for career growth and development. Join us to lead a growing team and help create inspiring work environments for customers.