Service Center Manager: Lead & Optimize Technician Teams

Sport Truck USA, Inc.; Woking; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading performance products company in Woking, UK, is seeking a Manager for its Service Center. The successful candidate will manage operations, ensuring exceptional team performance and customer service. This role requires at least 5 years of management experience in a mechanical service environment, excellent organizational and communication skills, and proficiency with Microsoft Office and ERP systems. Join a dynamic team that values collaboration and innovation, and thrive in a fast-paced service environment.

Benefits

Competitive wages

Employee discounts

Fun team environment

Qualifications

• 5+ years of management experience in a mechanical service environment.
• Exceptional organization skills and prior experience with building processes and procedures.
• Ability to handle tools and equipment safely.

Responsibilities

• Oversee day-to-day operations of the Service Department.
• Foster teamwork and unity among department members.
• Monitor productivity goals and provide weekly reports.

Skills

Management experience

Strong communication skills

Customer service skills

Organizational skills

Technical understanding

Education

High school diploma or equivalent

Associate’s degree in a service/mechanical related field

Tools

Microsoft Office (Teams, Excel, Outlook)

Oracle ERP system

Job description

A leading performance products company in Woking, UK, is seeking a Manager for its Service Center. The successful candidate will manage operations, ensuring exceptional team performance and customer service. This role requires at least 5 years of management experience in a mechanical service environment, excellent organizational and communication skills, and proficiency with Microsoft Office and ERP systems. Join a dynamic team that values collaboration and innovation, and thrive in a fast-paced service environment.