Center Manager: Own Customer Experience & Growth

Iwg Plc; Greater London; On-site; GBP 34,000 - GBP 40,000; Full time

Job summary

A leading workspace provider in the UK is searching for a Customer Services Manager to oversee the performance of their centre. In this role, you will be responsible for managing daily operations, ensuring exceptional customer service, and leading a dedicated team. Ideal candidates will have experience in high customer-focused settings, demonstrating strong leadership and resilience. The role offers generous incentives, training opportunities, and the chance to develop your career in a growing organization.

Benefits

Generous incentives

Flexible benefits

Career advancement opportunities

Qualifications

• Experience leading a small team in a customer-focused environment.
• Ability to deliver against targets.
• Experience in high customer service settings like retail or hospitality.

Responsibilities

• Manage all aspects of the centre’s performance.
• Solve problems and rise to challenges effectively.
• Provide tours for prospective customers.

Skills

Customer service

Team leadership

Problem-solving

Sales ability

Resilience

Job description

A leading workspace provider in the UK is searching for a Customer Services Manager to oversee the performance of their centre. In this role, you will be responsible for managing daily operations, ensuring exceptional customer service, and leading a dedicated team. Ideal candidates will have experience in high customer-focused settings, demonstrating strong leadership and resilience. The role offers generous incentives, training opportunities, and the chance to develop your career in a growing organization.