Resident Experience Leasing Specialist

Modern Living Solutions; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A global real estate services provider is looking for a skilled professional to deliver exemplary customer service and manage day-to-day operations within a living community. Responsibilities include sales and leasing activities, engaging with potential residents, and ensuring customer satisfaction through effective communication. Ideal candidates will possess extensive sales experience in a customer-oriented environment and have proficiency in Microsoft Office. This role requires someone proactive, organized, and able to multi-task while maintaining high standards.

Qualifications

• Experience in sales role in a hospitality or similar environment.
• Ability to influence and exceed customer service targets.
• Proactive attitude with decision-making capability.

Responsibilities

• Conduct sales and leasing activities, including viewings.
• Respond to online and email inquiries professionally.
• Ensure a seamless resident experience through exceptional customer service.

Skills

Excellent customer service skills

Sales experience

Proficient in Microsoft Office

Ability to multi-task

Fluent in English

Education

Good level of general education

Tools

Property operations software

Job description

A global real estate services provider is looking for a skilled professional to deliver exemplary customer service and manage day-to-day operations within a living community. Responsibilities include sales and leasing activities, engaging with potential residents, and ensuring customer satisfaction through effective communication. Ideal candidates will possess extensive sales experience in a customer-oriented environment and have proficiency in Microsoft Office. This role requires someone proactive, organized, and able to multi-task while maintaining high standards.