Receptionist

Peoplebank; Greater London; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A hotel management company is seeking a friendly and enthusiastic Hotel Receptionist for the London Chigwell Prince Regent Hotel. The role involves welcoming guests, managing bookings, and assisting throughout their stay to ensure a memorable experience. Ideal candidates will possess strong communication and multitasking skills and be tech-savvy. This position offers a dynamic work environment with employee discounts and benefits.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal and money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to multitask and prioritize effectively in a busy environment.
• Familiarity with hotel reservation systems is an advantage.
• Must demonstrate a high level of attention to detail.

Responsibilities

• Welcome guests and ensure a smooth check-in process.
• Assist guests with queries and requests during their stay.
• Manage incoming calls, make reservations, and provide information.

Skills

Excellent Communication

Multitasking

Technology Skills

Attention to Detail

Job description

London Chigwell Prince Regent Hotel, Signature Collection By Best Western

The Opportunity

Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

What You'll Do:

• Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
• Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
• Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.

Why Join Us:

Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
Dynamic Environment: Thrive in a supportive setting where your contributions are valued.

If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Excellent Communicator: Possess strong written and verbal communication skills.
• Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
• Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
• Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.

Hotel

When it comes to convenient locations, the London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideal. It’s within walking distance of Woodford train station, meaning you can be in the heart of London within 30 minutes.

Superbly located for the O2, Epping Forest, and the Olympic Park, our splendid listed Georgian manor offers a lot. The property features 62 bedrooms and serves as a chic wedding venue with a civil ceremonies licence. It also has five meeting rooms with a capacity for up to 350 delegates.

The hotel has a strong reputation for organizing large conferences, corporate dinners, parties, and celebrations. We host hundreds of events each year, with key clients returning year after year.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.