Food and Beverage Team Member

Peoplebank; East Midlands; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading hotel chain located in East Midlands is seeking enthusiastic individuals to join their food and beverage team. Successful candidates will engage with guests, prepare service areas, and create memorable experiences. Ideal candidates should have a passion for hospitality, excellent customer service skills, and the ability to thrive under pressure. Enjoy a vibrant work environment and numerous employee benefits including discounts and support resources.

Benefits

Employee discounts on hotel rates

Shopping discounts

Free meals on duty

Free parking

Wellbeing support resources

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Natural ability to engage with others and a genuine passion for hospitality.
• Ability to remain calm under pressure.

Responsibilities

• Prepare the restaurant and bar for service.
• Act as an ambassador for the hotel brand.
• Interact with guests and take orders.

Skills

Hospitality experience

Customer engagement

Upselling techniques

Detail-oriented

Positive attitude

Job description

Derby Mickleover Hotel, Signature Collection By Best Western

Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top‑notch dining experiences.

What You'll Do:

• Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
• Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
• Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
• Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high‑pressure situations.
• A self‑starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self‑assurance in your abilities, coupled with exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

Located to the west of Derby, just three miles from the city centre and a 10‑15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.

With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.

The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.