Food And Beverage Team Member

Peoplebank; Cambridge; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading hotel management company is seeking individuals for a hospitality role at the Holiday Inn Cambridge. Your responsibilities will include preparing the restaurant for service, engaging with guests, and upholding the hotel's reputation for exceptional dining experiences. Ideal candidates will have a passion for hospitality, proven experience in similar environments, and a positive, engaging demeanor. Join us in creating unforgettable guest experiences in a tranquil setting near central Cambridge.

Benefits

Employee discounts on bedroom rates

IHG employee room benefit program

Shopping discounts

Free meals on duty

Free parking

Counseling sessions

Cycle to work scheme

Qualifications

• Enthusiasm for creating memorable guest experiences.
• Natural ability to engage with others and passionate about hospitality.
• Experience in hospitality environments, preferably hotels/restaurants.
• Approachable demeanor that exudes warmth and professionalism.
• Willingness to learn and develop within the role.

Responsibilities

• Prepare the restaurant and bar for service.
• Act as an ambassador for the brand delivering exceptional hospitality.
• Interact with guests and enhance their experience.

Skills

Engaging with guests

Upselling techniques

Attention to detail

Positive demeanor

Hospitality experience

Job description

Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.

What You'll Do:

• Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
• Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
• Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
• Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• A contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge’s colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge.

The hotel’s Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events. Additionally, the extensive health and fitness club ensures guests can maintain their fitness routine during their stay. Our tranquil hotel truly feels like a home away from home

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.