Executive Support Coordinator

Action Together; Wigan; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A community-focused organization in Wigan is seeking an Executive Support professional to assist its Senior Leadership Team. In this role, you will manage workflows for meetings, prepare key documents, and ensure effective communication with stakeholders. Ideal candidates will possess excellent interpersonal skills, proficiency in Microsoft 365, and experience in project management. This permanent position is full-time and requires strong organizational skills to balance multiple priorities effectively.

Benefits

On-site parking

Qualifications

• Experience in an executive support or project management role.
• Strong proficiency in Microsoft 365 including Teams, SharePoint, Outlook, Word, Excel.
• Ability to manage multiple priorities effectively.

Responsibilities

• Manage the workflow of SLT meetings and agendas.
• Prepare documents and presentations for decision-making.
• Liaise with senior colleagues and partners, ensuring clear communication.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Attention to detail

Project management

Tools

Microsoft 365

Job description

In this position, you will be a key partner to our Senior Leadership Team, helping them to stay focused on what matters most. Your ability to organise, communicate, problem solve will support our organisations missions and values.

Role Summary

• Manage the workflow of SLT meetings, ensuring agendas, planning cycles, and actions stay on track.
• Drive progress on agreed priorities, reporting back clearly to keep momentum across the team.
• Prepare documents, reports and presentations that support strong decision‑making.
• Liaise confidently with senior colleagues and external partners, ensuring communication is timely, accurate and aligned with our values.
• Coordinate key organisational events including staff meetings, Board meetings, Finance committee meetings, planning days and multi‑stakeholder meetings.
• Help connect internal teams by feeding back insights, identifying issues, and supporting solutions.
• Provide diary oversight, inbox support and information flow management for SLT members.
• Assist the CEO in delivering governance duties, preparing agendas, Board papers and capturing actions in a professional and confidential manner.
• Manage administration to support Financial Management and reporting.

General duties and other responsibilities:

• Undertake any training required for the role.
• Take an active interest in ensuring WBCF operates effectively, according to best practice and fulfils its obligations.
• Work within the team to maintain and achieve high standards and understand the importance of time management and meeting deadlines.
• Help to ensure that WBCF embraces diversity, challenges discrimination, and reflects the communities of the borough.
• The post holder will be expected to undertake other responsibilities and tasks as reasonably requested by their line manage

We recruit for values, not just skills. We are looking for someone who embodies our values, someone who is committed, curious, proactive and collaborative:

• Are you passionate about the voluntary, community, Faith and social enterprise sector? Ideally, we are looking for someone who understands the local VCFSE sector in Wigan and Leigh (or is keen to learn).
• Do you have exceptional interpersonal skills and can confidently engage with senior stakeholders?
• Do you love structure, detail and keeping multiple priorities moving forward with accuracy?
• Can you anticipate needs, identify issues early and offer solutions?
• Do you have experience in an executive support or project management role?
• Do you have strong proficiency in Microsoft 365 (Teams, SharePoint, Outlook, Word, Excel), CRM systems and databases?
• Are you well organised with great attention to detail? The role requires strong organisational and time‑management skills, with the ability to balance multiple priorities.
• Do you have document/report/presentation preparation skills?
• Can you support to influence and build productive relationships?
• Are you flexible, resilient, and able to adapt quickly?
• Are you a good team player and enjoy working collaboratively and supporting others to succeed
• Can you act on own initiative without close supervision and to prioritise your workload and work to tight deadlines?
• Can you demonstrate a commitment to the values of WBCF and a commitment to diversity, inclusion, and challenging discrimination.

We’d love to hear from you if you like the sound of this role and are up for a challenge.

If your experience doesn’t align perfectly with the person specification, we encourage you to apply anyway. You may be just the right candidate. We will provide tailored support and training for the right person to enable them to develop the expertise and skills needed to successfully fulfil this role.

Key information

• Employer: Wigan Borough Community First
• Locations: Wigan
• Role Type: Permanent
• Working Hours: Full-Time

To apply for this role:

For full details, please see our website www.wbcf.co.uk

If you believe you can fulfil the role summary, we’d love to hear from you!

Your CV (max 2 pages)
A Supporting Statement (max 1 page) explaining how you meet the things we are looking for.
The closing date is midday on 20th February 2026

Following receipt of application, short-listing will take place and Interviews for this post will take place w/c 2nd March 2026.

If you will not be available on this date, please note this in your supporting statement.

We will conduct post interview checks before an appointment is formally made. Please provide the contact details of two people that can provide employer references.

For an informal conversation regarding this post, please contact:

[e-mail] before submitting your documentation.

We are committed to equity, diversity and inclusion. If you require adjustments at any stage of the recruitment process, please let us know.

ONLY applications that include a cover letter which demonstrates how you meet the job description will be considered for the post.

Deadline for applications: Friday 20th February (12 noon)

Please note: depending on the volume of applications we receive for this post we may not be able to respond individually to all applications. Candidates will need to be available to attend interview during w/c 2nd March. We reserve the right to close the application process early if we receive a large volume of applications for the post

More about this role

• Closing Date: Friday 20th February 2026 at 12:00pm
• Anticipated Interviews Week Commencing: Monday, March 2, 2026 - 12:00
• Contact Name: Lacey Briscoe
• Contact Information: [e-mail]
• Employee Benefits: On-site parking
• Would You Consider A Job Share For The Role?: Yes