Communications Coordinator

Community Integrated Care; Widnes; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A prominent social care charity in Widnes is seeking a passionate Communications Coordinator to enhance their communications efforts. You will engage in campaign planning, content creation, and stakeholder engagement, contributing to meaningful communication strategies. This full-time role requires a creative storyteller who thrives in a dynamic environment, committed to supporting the mission of elevating voices and sharing impactful stories. Your work will make a real difference in the lives of the people we support.

Benefits

Flexibility in work hours

Contributory pension scheme

Retail and holiday discounts

Cycle to work scheme

Qualifications

• Creative and curious with a passion for meaningful communication.
• Ability to manage multiple projects in a fast-paced environment.
• Collaborative and personable with strong relationship-building skills.

Responsibilities

• Provide support for internal and external communications.
• Produce engaging content across multiple channels.
• Assist with planning and delivering campaigns.

Skills

Excellent written communication and storytelling skills

Ability to produce creative, accessible content

Strong organisational skills

Confident using MS Office and digital communication tools

Keen interest in design and communication best practice

Detail-oriented, proactive and adaptable

Tools

Adobe Creative Cloud

Video production tools

Job description

Overview

What makes Community Integrated Care a great place to work:

Are you a creative storyteller with a passion for impactful communications? Do you thrive in a fast-paced environment where no two days are the same? Community Integrated Care is looking for an enthusiastic Communications Coordinator to join our award-winning Communications, Marketing, Policy & Public Affairs team.

This is an exciting opportunity to support one of the UK’s biggest and most forward-thinking social care charities—helping to elevate the voices of our colleagues and the people we support, shape meaningful campaigns, and bring our charity’s purpose to life across the UK.

This is a full-time permanent role with attendance required at our head office in Widnes at least once a week, so our ideal candidate will be based within an hour’s commute of Widnes.

The Deal

• Flexibility: You can work 37.5 hours over 4 days for a long weekend, or split the hours over 5 days. You can work from home, from our head office in Widnes, or a mix of both. There is a requirement to travel to our head office at least once a week.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Our mission & strategy: We are a multi-award-winning charity that exists to ensure our colleagues and the people we support live the best lives possible. In 2025, we launched our new strategy – Best Lives, Bolder. Find out more here.
• Development: We’ll work with you to develop your career or to learn and experience new things. We’re passionate about developing our people!
• Support: From our Employee Assistance Programme (24/7), financial support options, and wellbeing fund you’ll have support to lead a more comfortable life.

Your role and responsibilities

As our Communications Coordinator, you’ll provide essential support across internal and external communications, marketing, and public affairs. From supporting campaign planning and content creation to coordinating events and helping to maintain digital channels, you’ll play a vital role in championing best practice and ensuring our communications reflect our values, brand and strategic priorities. You’ll help us tell powerful stories, celebrate achievements from across the charity, and ensure our colleagues and stakeholders stay informed, engaged, and inspired.

Day to day:

• Communications & Campaigns: Produce engaging, accessible content for multiple channels—web, social media, newsletters, brochures, press releases and more.
• Campaign planning: Support the planning and delivery of creative, insight-driven campaigns that amplify our strategic priorities.
• News Roundup: Lead the creation and distribution of our weekly internal News Roundup, promoting a connected and informed organisational culture.
• Media & storytelling: Capture photography and video to showcase key activities and bring stories from our services to life.

• Digital & Social Media: Manage, schedule, and publish social media content that boosts brand engagement and reach.
• Intranet & platforms: Keep our intranet and Viva Engage platforms up to date with timely, relevant information.
• Website & analytics: Support website content updates, analytics and SEO to enhance user experience and visibility.

• Events & Stakeholder Engagement: Assist with organising conferences, award ceremonies, webinars, roadshows and more.
• Represent: Represent the Communications Team at events, supporting the Executive Team and delivering a high-quality experience.
• Policy support: Maintain databases and tools that support our policy and public affairs work.
• External partners: Liaise with external suppliers such as designers and videographers.

• Administrative & Operational Support: Provide excellent organisational and administrative support across the team.
• Planning: Manage the communications planner and online activity calendar to keep projects running smoothly.
• Rewards & materials: Support reward and recognition processes including Long Service Awards and welcome materials.
• Brand management: Maintain stock and resources, monitor inboxes, and help ensure brand assets are used consistently across the organisation.
• Head Office displays: Keep communications displays updated and aligned with our tone of voice and brand standards.

Your values and requirements

Essential

• Excellent written communication and storytelling skills.
• Ability to produce creative, accessible content across varied platforms.
• Strong organisational skills and the ability to manage multiple projects.
• Confident using MS Office and digital communication tools.
• Keen interest in design and communication best practice.
• Detail-oriented, proactive and adaptable in a fast-paced environment.
• Able to build strong relationships with colleagues and external partners.

Desirable

• Experience with Adobe Creative Cloud or video production tools.
• Experience supporting events or campaigns.
• Previous work with diverse teams, stakeholders or external organisations.

Who you are

You’re creative, curious and passionate about meaningful communication. You thrive in a varied role, stay calm under pressure, and take pride in delivering high-quality work. Above all, you’re collaborative, personable, and excited about helping our charity share the stories that matter most.

Why join us?

At Community Integrated Care, you’ll be part of a values-driven organisation committed to making a real difference in people’s lives. You’ll work alongside an inspiring Communications and Policy team, helping shape national campaigns, celebrate incredible achievements, and support the delivery of impactful, person-led communications.

Please note: applications are welcome as soon as possible. Depending on volume, the vacancy may close before the advertised end date.

Interested and want to know more?

To find out more about our charity check out the charity website: you can view our briefing materials and media in the relevant channels.

EEO and culture

We are a Hive HR Employee Voice Certified organisation, recognizing our commitment to creating a culture where colleagues are encouraged to share feedback and where this feedback drives positive change. Our 2025 Colleague Engagement Survey shows an Employee Net Promoter Score of +34.