Security Controller

Ward Security Limited; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading security services provider in Greater London seeks an experienced Controller to manage site operations and communications. The ideal candidate will coordinate responses to incidents, monitor security systems, and maintain logs of daily activities. This role offers a competitive pay rate of £15.50 per hour and numerous employee benefits including pension scheme and wellbeing support.

Benefits

Cycle to work salary sacrifice scheme

Company pension scheme

Life assurance benefits

Progression, training, and development opportunities

Discounted gym membership

Cinema tickets

Qualifications

• Strong coordination skills to manage multiple tasks effectively.
• Experience in monitoring security systems and incident reports.
• Ability to communicate effectively with teams and external services.

Responsibilities

• Operate as the control point for site operations and incident reporting.
• Coordinate responses to emergencies or operational issues.
• Maintain logs and records of daily activities and incidents.

Skills

Coordination skills

CCTV monitoring

Incident reporting

Job description

Overview

Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you.

Apply now!

Position and Schedule

Position: Controller

Shift Pattern: 07:00 – 19:00 4 on 4 off (Days)

Location: London EC4A 2BJ

Pay Rate: £15.50 per hour

Benefits

Benefits include:

• Cycle to work salary sacrifice scheme
• Company pension scheme
• Life assurance benefits
• Progression, training, and development opportunities

Additional benefits via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 free Employee Assistance Programme

Duties and Responsibilities

• Operate as the central point of control for site operations, communications, and incident reporting
• Monitor CCTV, alarms, access control systems, and radio communications where applicable
• Coordinate responses to incidents, emergencies, or operational issues in line with site procedures
• Maintain accurate logs, reports, and records of daily activities and incidents
• Communicate effectively with on-site teams, management, tenants, and external services as required
• Support access control processes and authorisations in line with site policies
• Identify and escalate potential risks, security concerns, or operational issues promptly
• Ensure compliance with company policies, site procedures, and Health & Safety requirements
• Support audits and investigations by providing accurate records and information
• Carry out any additional duties as requested by the company

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Why Work For Us?

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.

Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

Wellbeing and Diversity

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.