Security Officer

Ward Security Limited; Greater London; On-site; GBP 28,000 - GBP 30,000; Full time

Job summary

A prominent security services company is looking for an experienced Security Officer to join their team in London. The role involves providing exceptional customer service, conducting ID checks, and responding to emergencies. Candidates must possess a valid SIA license and have a robust background in security, with at least one year of work experience. Strong communication skills and professionalism are essential. The position offers a pay rate of £13.89 per hour along with various employee benefits.

Benefits

Financial support for SIA Licensing

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Progression, training, and development opportunities

Discounted gym membership

Discounts at major retailers

Access to 24/7 free Employee Assistance programme

Qualifications

• Minimum 1 year experience as a Security Officer.
• Ability to deliver clear verbal and written reports.
• 5-year checkable work history.

Responsibilities

• Act as a point of contact for staff and visitors.
• Respond to emergencies and incidents professionally.
• Ensure security checks are conducted.

Skills

Customer service skills

Communication skills

Multitasking

IT literacy

Proactive problem-solving

Detail orientation

Education

Valid SIA licence

Job description

Overview

Posted Wednesday 4 February 2026 at 01:00

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer Pay Rate: £13.89 per hour Shift Pattern: Week 1 – Mon, Tue, Fri, Sat and Sun nights. Week 2 – Wed, Thurs nights and Sat and Sun days Location: WC2H, London Role Requirements: SIA License

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1 year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Ability to deliver succinct and clear verbal and written reports where necessary
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Corporate Security (min 1 year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate — ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information center to staff and visitors
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members

About Ward Security

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”

Why Work For Us

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

Equal Opportunity

Ward Security believes in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.