Security Controller

Ward Security Limited; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading security services provider in the UK is seeking an experienced Controller to manage site operations in a fast-paced environment. Responsibilities include monitoring CCTV, incident reporting, and coordinating responses to emergencies. Ideal candidates must have strong coordination skills and thrive in operational settings. The position offers a pay rate of £15.50 per hour, with varied benefits including development opportunities and a pension scheme.

Benefits

Cycle to work salary sacrifice scheme

Company pension scheme

Life assurance benefits

Discounted gym membership

Access to a 24/7 free Employee Assistance Programme

Qualifications

• Must thrive in a fast-paced operational environment.
• Experience with incident reporting and monitoring security systems is preferred.
• Ability to maintain accurate logs and records.

Responsibilities

• Operate as the central point of control for site operations.
• Monitor CCTV, alarms, and access control systems.
• Coordinate responses to incidents in line with site procedures.

Skills

Strong coordination skills

Ability to manage multiple tasks

Effective communication

Job description

Overview

Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you.

Apply now!

Position and Schedule

Position: Controller

Shift Pattern: 07:00 – 19:00 4 on 4 off (Days)

Location: London EC4A 2BJ

Pay Rate: £15.50 per hour

Benefits

Benefits include:

• Cycle to work salary sacrifice scheme
• Company pension scheme
• Life assurance benefits
• Progression, training, and development opportunities

Additional benefits via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 free Employee Assistance Programme

Duties and Responsibilities

• Operate as the central point of control for site operations, communications, and incident reporting
• Monitor CCTV, alarms, access control systems, and radio communications where applicable
• Coordinate responses to incidents, emergencies, or operational issues in line with site procedures
• Maintain accurate logs, reports, and records of daily activities and incidents
• Communicate effectively with on-site teams, management, tenants, and external services as required
• Support access control processes and authorisations in line with site policies
• Identify and escalate potential risks, security concerns, or operational issues promptly
• Ensure compliance with company policies, site procedures, and Health & Safety requirements
• Support audits and investigations by providing accurate records and information
• Carry out any additional duties as requested by the company

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Why Work For Us?

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.

Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

Wellbeing and Diversity

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.