Corporate Front Desk & Guest Experience Lead

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 32,000; Full time

Job summary

A corporate reception service provider in Greater London is seeking a customer-focused Corporate Receptionist. The role involves managing guest interactions, building strong relationships, and handling ad hoc admin duties. Ideal candidates should have previous customer service experience, excellent communication skills, and a bubbly personality. Benefits include a competitive salary of £31,408, excellent holiday allowance, pension contributions, and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Excellent training and development opportunities

Qualifications

• Previous experience in a professional customer service role is essential.
• Must be comfortable to be SIA trained.
• Ability to stand for extended periods.

Responsibilities

• Manage guest interactions at the reception desk.
• Build rapport with stakeholders and colleagues.
• Assist with admin duties and training new team members.

Skills

Customer service orientation

Communication skills

Relationship building

Bubbly personality

Job description

A corporate reception service provider in Greater London is seeking a customer-focused Corporate Receptionist. The role involves managing guest interactions, building strong relationships, and handling ad hoc admin duties. Ideal candidates should have previous customer service experience, excellent communication skills, and a bubbly personality. Benefits include a competitive salary of £31,408, excellent holiday allowance, pension contributions, and training opportunities.