Hospitality Operations Leader — Guest Experience & Growth

RAD Hotel Group; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A hospitality company in Glasgow is seeking an experienced Operations Manager for Dalmeny Park House Hotel. Responsibilities include overseeing daily operations and ensuring exceptional guest experiences. The ideal candidate will have proven experience in hotel management, strong communication skills, and a customer service orientation. The position offers competitive salary, weekly pay, and discounts across all venues.

Benefits

4-weekly tips

Competitive salary

Weekly pay

Discount across all 8 venues

Uniform provided

Career progression opportunities

Birthday and length of service incentives

Qualifications

• Proven experience managing operations in a hotel or similar quality venue.
• Motivated and results-driven, with the ability to inspire and lead a team.
• Ability to swiftly resolve issues and create memorable guest experiences.

Responsibilities

• Oversee daily operations to ensure smooth service and efficient workflows.
• Lead, develop, and motivate the hotel management team.
• Ensure compliance with health, safety, and company policies.

Skills

Strong communication skills

Results-driven

Customer service orientation

Job description

A hospitality company in Glasgow is seeking an experienced Operations Manager for Dalmeny Park House Hotel. Responsibilities include overseeing daily operations and ensuring exceptional guest experiences. The ideal candidate will have proven experience in hotel management, strong communication skills, and a customer service orientation. The position offers competitive salary, weekly pay, and discounts across all venues.