Events Operations Manager — Guest Experience Leader

Valor Hospitality Partners, LLC; Glasgow; On-site; GBP 32,000 - GBP 38,000; Full time

Job summary

A leading hospitality company in Glasgow is seeking a Conference and Events Operations Manager to oversee its events department. This role involves managing team performance, finances, and ensuring exceptional guest experiences. The ideal candidate has a strong background in hospitality management, excellent communication skills, and is flexible with availability. Join us to shape a high-performing events team and contribute directly to our success. Competitive salary and growth opportunities are offered.

Benefits

Career Growth

Competitive Salary

Supportive Team

Innovative Culture

Employee Assistance Programme

Qualifications

• Strong background in events or hospitality management with proven leadership experience.
• Excellent communication skills, client focus, and financial acumen.
• Flexible availability, including weekends and evenings as events demand.

Responsibilities

• Lead and manage the events department, ensuring an exceptional guest experience.
• Oversee budgets, financial targets, and forecasts.
• Drive service excellence and address feedback.
• Train, develop, and mentor your team.

Skills

Leadership

Customer Service

Financial Acumen

Communication Skills

Job description

A leading hospitality company in Glasgow is seeking a Conference and Events Operations Manager to oversee its events department. This role involves managing team performance, finances, and ensuring exceptional guest experiences. The ideal candidate has a strong background in hospitality management, excellent communication skills, and is flexible with availability. Join us to shape a high-performing events team and contribute directly to our success. Competitive salary and growth opportunities are offered.