Client Support Administrator

Brown & Brown, Inc.; Blackburn; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An established insurance brokerage in Blackburn is looking for a Client Support Administrator to join their Sales Support team. This role involves high-level administrative support to consultants, managing policy memberships, and maintaining a CRM system while ensuring compliance with GDPR. The ideal candidate will have strong administrative skills, knowledge of healthcare products, and excellent communication abilities. Opportunities for professional development and competitive benefits are offered.

Benefits

Pension

Holiday

Private Medical

Cash Plan

Annual share save scheme

Qualifications

• Working knowledge of the healthcare industry and related products such as Private Medical Insurance.
• Strong administrative skills preferably within an insurance or financial services environment.
• Ability to travel occasionally for training or meetings.

Responsibilities

• Provide high-level administrative support to Consultants.
• Assist with management of policy memberships and liaise with insurers.
• Maintain the CRM system and ensure secure data handling in line with GDPR.

Skills

Communication (Written, Verbal, Video)

Administrative skills

Time Management

IT skills

Tools

Microsoft Word

Microsoft Excel

Job description

.Client Support Administrator page is loaded## Client Support Administratorlocations: Blackburn, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R26\_0000000079Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Client Support Administrator (Health Insurance)****Location: Blackburn****Package:**£Negotiable + Bonus + BenefitsBrown & Brown Health & Employee Benefits are a leading intermediary specialising in employee benefits, including healthcare and group risk solutions. We are looking to add to our Sales Support team in Darwen to ensure our clients receive the best service possible and we maintain our level of support to our network of consultants.We’ve been looking after our clients’ needs for over 25 years and you will be working as part of a dedicated team to provide support across a range of products such as Private Medical Insurance, Cash Plans, Travel Insurance, Health Screens and more.**The day to day:*** Providing high level administrative support to Consultants* Assisting with the management of policy memberships and liaising directly with insurers (adding/removing members, personal details changes etc.)* Provide assistance with the day to day operations of the office (post, filing, data entry and ensuring all documentation is issued on time and correctly.* Updating and maintaining our CRM system* Ensure all data is handled securely and in line with GDPR and associated rules and regulations.* Liaise with key stakeholders to maintain accurate records (Insurers, Consultants, Internal Management)* Maintain competencies compliant with FCA regulations**The Rewards:*** A negotiable basic salary coupled with all the normal benefits (Pension, Holiday, DIS) as well as Private Medical, Cashplan and access to the annual share save scheme* A fantastic working and team focused environment with full support for ongoing professional development (including funding for qualifications – post probation)**About you:*** A working knowledge of the healthcare industry/products such as Private Medical Insurance, Health Cash Plans, Travel Insurance, Health Screening and associated pieces - **Essential for this role*** You’ll have strong administrative skills, ideally developed within an insurance or financial services organisation with working knowledge of Microsoft products (Word, Excel, etc)* You’ll have a can do attitude and always be happy to assist our key stakeholders with their requirements* Your skillset should include strong Communication (Written, Verbal, Video), Administrative, Time Management and IT skills* Strong attention to detail* The availability to travel occasionally to other base offices or alternative location for the purpose of training or meetings*For more information please apply online or contact Dan Hurley on 07919 225557.*We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.