Client Administrator Employee Benefits

Mattioli Woods Limited; Manchester; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A financial services company is seeking a Client Administrator to join their Employee Benefits team in Manchester. The role involves managing client portfolios, providing administrative support, and ensuring high-quality client experiences. Candidates should have strong numeracy and communication skills, with experience in employee benefits. This position offers a competitive salary, benefits such as a health cash plan, and a hybrid working model.

Benefits

Competitive salary

Health cash plan

34.5-hour working week

5% employer/5% employee pension

25 days’ holiday plus statutory

Training and development opportunities

Supportive team environment

Qualifications

• Experience in an employee benefits-related role.
• Proactive, able to work independently while collaborating with a team.
• Positive attitude with the ability to work under pressure.

Responsibilities

• Managing and administrating a portfolio of Employee Benefits clients.
• Working closely with consultants to meet clients’ needs.
• Maintaining strong, professional relationships with clients.
• Planning, prioritising, and organising workload.

Skills

Strong numeracy skills

Strong literacy skills

IT skills

Excellent verbal communication

Excellent written communication

Proactive attitude

Ability to work under pressure

Attention to detail

Job description

Client Administrator – Employee Benefits page is loaded## Client Administrator – Employee Benefitslocations: Manchester: Hybridtime type: Full timeposted on: Posted Todayjob requisition id: R3475We’re looking for an experienced **Client Administrator** to join our Employee Benefits team in Manchester. This is a key role for someone who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience.You’ll support a team of consultants by managing a portfolio of client Employee Benefits. These include **Group Personal Pension (GPP), Group Life Assurance (GLA), Critical Illness Cover (CIC), Group Income Protection (GIP), Private Medical Insurance (PMI), Health Cash Plans (HCP), Dental and Travel Insurance.**You will also act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting consultants in delivering tailored solutions.**What we’re looking for (essential)*** experience in an employee benefits-related role* strong numeracy, literacy, and IT skills* excellent verbal and written communication skills* proactive, able to work independently while collaborating with a team* positive attitude with the ability to work under pressure while maintaining attention to detail**What you’ll be doing*** managing and administrating a portfolio of Employee Benefits clients* working closely with consultants to ensure clients’ needs are met, including attending client meetings where required* maintaining strong, professional relationships with clients* managing client affairs promptly and accurately* planning, prioritising, and organising your workload to meet agreed service standards* building effective working relationships with colleagues and external contacts**What success looks like*** efficient and accurate administration of client portfolios* strong client relationships and satisfaction* seamless support for consultants and internal teams* high attention to detail and service excellence**Perks and benefits** competitive salary (depending on experience) 34.5-hour working week health cash plan (Core Level 1) 5% employer/5% employee pension 4x salary life assurance and group income protection 25 days’ holiday plus statutory (increasing with service) hybrid working – a blend of home and office time in Manchester training and development opportunities a supportive, collaborative team environment**About Mattioli Woods**With decades of experience, Mattioli Woods helps clients achieve financial security through tailored, relationship-led solutions. We combine technical expertise with a professional yet supportive culture, ensuring our people and clients thrive.### Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there is a role that seems like a good match.We know that finding the right role can be overwhelming. As a result, we want all candidates – from entry-level to leadership – to experience a fair and transparent recruitment process.Our selection process is an important part of our culture. We have therefore broken it down, mapping out the process your application may follow.