Senior Employee Benefits Administrator

Mattioli Woods Limited; Manchester; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A financial services company in Manchester is seeking a Senior Employee Benefits Administrator to efficiently manage client portfolios across various benefits like pensions, insurance, and healthcare. The successful candidate will have at least three years of experience in employee benefits, possess excellent communication skills, and be able to work under pressure while maintaining attention to detail. This role offers a competitive salary, hybrid work environment, and opportunities for professional development.

Benefits

Competitive salary

34.5-hour working week

Health cash plan

5% employer/5% employee pension

25 days’ holiday plus statutory

Qualifications

• Minimum three years' experience in an employee benefits-related role.
• Experience in pension administration, risk benefits, and healthcare benefits.
• Ability to communicate clearly and precisely, both verbally and in writing.

Responsibilities

• Manage the day-to-day running of client accounts across a range of benefits.
• Update member data, renewals, claims data, and communication materials.
• Train and coach developing administrators in the team.

Skills

Pension administration

Risk benefits management

Healthcare benefits management

Clear communication

Proactive problem solving

Job description

Senior Employee Benefits Administrator page is loaded## Senior Employee Benefits Administratorlocations: Manchester: Hybridtime type: Full timeposted on: Posted Todayjob requisition id: R3474We're looking for an experienced **Senior Employee Benefits Administrator** to join our Employee Benefits team. This is a key role for someone with ambition for career progression who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience.You'll manage the day-to-day running of client accounts across a range of benefits including **Pensions, Life Insurance, Income Protection, Group Risk, Group Healthcare, and Flexible Benefits**. You will also act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting and coaching developing administrators in the team.**What you'll be doing*** the day-to-day running of client accounts across a range of pensions, life insurance, income protection, group risk, group healthcare, and flexible benefits* co-ordinating and undertaking all administration in relation to the schemes* updating member data, renewals, claims data, communication materials and other associated queries* training and coaching of developing administrators in the team* managing client affairs promptly and accurately* building effective working relationships with colleagues, clients, and external contacts**What we're looking for (essential)*** minimum three years' experience in an employee benefits-related role* experience in pension administration, risk benefits, and healthcare benefits* ability to communicate clearly and precisely, both verbally and in writing* experience of dealing with a range of SME and corporate clients* proactive, able to work independently while collaborating with a team* positive attitude with the ability to work under pressure while maintaining attention to detail**What success looks like*** efficient and accurate administration of client portfolios* strong client relationships and satisfaction* effective support and coaching for developing team members* high attention to detail and service excellence**Perks and benefits** competitive salary (depending on experience) 34.5-hour working week health cash plan (Core Level 1) 5% employer/5% employee pension 4x salary life assurance and group income protection 25 days’ holiday plus statutory (increasing with service) hybrid working – a blend of home and office time in Manchester training and development opportunities a supportive, collaborative team environment### Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there is a role that seems like a good match.We know that finding the right role can be overwhelming. As a result, we want all candidates – from entry-level to leadership – to experience a fair and transparent recruitment process.Our selection process is an important part of our culture. We have therefore broken it down, mapping out the process your application may follow.