Commercial Account Handler

Brown & Brown, Inc.; Leicester; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading insurance brokerage in Leicester is seeking a Commercial Account Handler to manage client accounts effectively. The role involves assisting clients with renewals and documentation, working closely with account executives, and building strong relationships to maximize client retention. The ideal candidate should have a solid grounding in commercial insurance products, excellent communication and negotiation skills. This position offers a negotiable starting salary and benefits in a supportive team environment.

Benefits

Negotiable salary

Standard benefits package

Support for professional qualifications

Qualifications

• Solid grounding in commercial insurance and exposure to key products.
• Comfortable handling customer enquiries via phone, face to face and email.
• Experience in negotiating and managing client relationships.

Responsibilities

• Assisting clients with renewals and documentation queries.
• Working closely with account executives on larger cases.
• Building strong relationships with clients to maximize retention.
• Ensuring accurate documentation and compliance on all cases.

Skills

Strong communication

Negotiation

Relationship management

Stakeholder management

IT skills

Attention to detail

Job description

Commercial Account Handler page is loaded## Commercial Account Handlerlocations: Leicester, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R26\_0000000379Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Location:** Leicester (On - Site)**Package:** Negotiable + BenefitsWe’ve been looking after our clients for over 25 years and we’re looking to add to the team to ensure our clients have the best advice possible on hand at all times.Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best – look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.Accordingly, we’d be interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized clients or Personal Lines account handlers who are looking to step up.**On a day-to-day basis you’ll be:**• Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products• Working closely with the account executives on larger cases• Building strong relationships with clients and insurers to maximise retention levels• Ensuring documentation and systems are accurate• Working in a compliant and timely manner on all cases.• Liaising with both internal and external stakeholders**What’s on offer:**A fantastic team environment within a business that are growing at over 20% year on year and some excellent career prospectsA negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staffFull support for professional qualifications**Your experience:**• You’ll have a solid grounding in commercial and with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions• Your skill set should include strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT and influencing skills coupled with an eye for detail.• You should also be comfortable in dealing with customer enquiries via phone, face to face and email.**The Power to Be Yourself**Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.