Commercial Account Handler

Brown & Brown, Inc.; Rickmansworth; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading insurance brokerage in Rickmansworth is looking for a Commercial Account Handler to assist clients with renewals, documentation, and account management. The ideal candidate should have a solid grounding in commercial insurance and strong communication skills. This full-time role offers a negotiable salary and benefits, including professional development support, with a culture focused on teamwork and client relations.

Benefits

Company pension

Referral programme

Work from home options

Company events

Qualifications

• Solid grounding in general commercial insurance with exposure to key products.
• Comfortable handling customer inquiries via phone, face-to-face, and email.

Responsibilities

• Assist clients with renewals, mid-term adjustments, and documentation queries.
• Work closely with account executives on larger cases.
• Build strong relationships with clients and insurers.

Skills

Strong communication skills

Negotiation skills

Relationship management

Stakeholder management

IT skills

Attention to detail

Job description

Commercial Account Handler page is loaded## Commercial Account Handlerlocations: Rickmansworth, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R26\_0000000313Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Location:**Rickmansworth**Package:**Negotiable + BenefitsWe’ve been looking after our clients for over 40 years from our Rickmansworth office and we’re looking to add to the team to ensure our clients have the best advice possible on hand at all times.Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best – look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.Accordingly, we’d be interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential.**The Day to day:*** Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products* Working closely with the account executives on larger cases* Building strong relationships with clients and insurers to maximise retention levels* Ensuring documentation and systems are accurate* Working in a compliant and timely manner on all cases* Liaising with both internal and external stakeholders**What’s on offer:*** A fantastic team environment within a business that are growing at over 20% year on year and some excellent career prospects* A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff* Full support for professional qualifications* Access to the annual Share Save Scheme (15% discount on BRO shares)**Your experience:*** You’ll have a solid grounding in general commercial insurance with exposure to the main commercial insurance products.* Your skill set should include strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT and influencing skills coupled with an eye for detail.* You should also be comfortable in dealing with customer enquiries via phone, face to face and email**Job Types: Full-time, Permanent****Benefits:*** Company events* Company pension* Referral programme* Work from home**Schedule:*** 8 hour shift* Day shift* Monday to Friday* No weekends**Ability to commute/relocate:*** Rickmansworth WD3: reliably commute or plan to relocate before starting work (preferred)**Work authorisation:*** United Kingdom (required)**The Power to Be Yourself**Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.