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On-Site IT Technician – Windows & Hardware Specialist
Job summary
A dynamic IT company in Dover is seeking an IT Support Technician to deliver top-notch support and customer service. Responsibilities include acting as a first point of contact for IT issues, maintaining documentation, and collaborating with third-party providers. Ideal candidates will have at least 2 years of experience, strong problem-solving skills, and a full UK driving license. This position offers opportunities for professional development and a comprehensive benefits package.
Benefits
Qualifications
- Experience with hardware support and Microsoft Windows OS.
- Hands-on application and end-user support experience.
- Knowledge of telephony, CCTV, and access control systems is a plus.
Responsibilities
- Act as the first point of contact for IT support.
- Monitor system alerts and escalate issues.
- Maintain user guides and conduct IT equipment audits.
- Install, configure, and repair IT equipment and infrastructure.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.