Service Delivery Manager jobs in United Kingdom

Application Deadline: 8 January 2026

Department: Data Management Office

Employment Type: Permanent

Location: Sheffield

Compensation: £52,500 - £65,000 / year

Location: Sheffield / London / Hybrid Working

(Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Band: Up to £65,000 depending on experience

With responsibility for overseeing, monitoring and communicating strategic data engineering and architecture delivery, you will also be required to work with Data and Analytics, Change, Engineering teams and 3rd party vendors. This will also include supervising staff and running workstreams.

This role is the internal co-ordinator responsible for providing data engineering and architecture strategic oversight to ensure group data strategy is executed in a timely manner and will include:

• Designing data literacy, data story-telling and relevant comms cascade to uplift data practice
• Designing compelling visual aids eg for UIs, utilities, components to support process re-engineering for key data engineering and platform change
• Supporting execution of strategic programmes, including workflows, artefacts, programme packs and materials and ensuring conformance to BBB solution requirements, enterprise architecture principles, security standards and functional / non-functional requirements

With experience in data story-telling, knowledge of data literacy and some experience in designing data assets/ utilities and working in accordance with the approved British Business Bank Design standards, you will also have excellent knowledge of data management capabilities, data/ systems architecture and technical delivery processes.

Experience delivering user support, training materials and wrap-around channels e.g., SharePoint, confluence is also essential, as is the ability to propose changes to existing standards and strategies or introduce new approaches to meet the needs of new and emerging technologies.

Please click on this Job Description to find out more details.

Click here for a complete list of benefits

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more