Service Delivery jobs in United States

# IT Manager, NIHR BioResource for Translational ResearchWe are recruiting an IT Manager who can contribute to the development of strategic technical plans which deliver department wide change. You will need to be highly proactive, persuasive and enthusiastic and able to communicate effectively orally and in writing as well as Demonstrable experience of IT, leadership and management to succeed in this role.**About NIHR BioResource:**Our mission is to facilitate human health research and its transformation into medical practice.NIHR BioResource is a unique and powerful resource for studying disease mechanisms and for investigating the links between genes, the environment, health and disease, enabling scientific discoveries as well as facilitating translational medicine for the benefit of patients.Further details on the NIHR BioResource, including some of our COVID-19 research studies, can be found on our website .**About the job:**The role is based in a major infrastructural project, funded for £50m over years. The project is hosted within the University, which supplies IT services that need to be interfaced with NIHR Bioresource specific infrastructure. It is closely aligned to the design and delivery of services to enable the project's pursuit of its research goals, whilst providing team and programme leadership across the whole portfolio of IT service delivery to the project.The role holder is responsible for the delivery of the IT vision of the project and managing its delivery through a team of IT professionals. Through a combination of project work and the delivery of day-to-day services, the role holder will ensure that IT creates the digital environment to enable the project to fulfil its goals in research, teaching and learning, as well as providing the tools to support the delivery of the project's administrative functions. This will include the provision and maintenance of appropriate secure environments utilising both private and public cloud environments to supplement University supplied services.**About you:***Ideally you will have:** Evidence of acquiring an understanding of, and applying the potential of new technology to deliver business results* Evidence of working at a strategic level in an organisation or department to create and deliver department wide change* Strong ability to build relationships at all levels of the organisation* Ability to develop and maintain their own knowledge in their field**What we offer:**The University offers a wide range of benefits including flexible working, family friendly policies, an attractive pension scheme (employer's contribution is 14.5%). and 41 days annual holiday (inclusive of public holidays). We encourage career development by providing extensive training & development opportunities.This appointment is full-time, 37 hours per week; part-time to 80% will be considered. Work - life balance is important, and we are open to discussion on flexible working, including hybrid working.The post is available on a fixed-term basis until 31 March 2028 in the first instance. NIHR BioResource is funded by the National Institute for Health & Care Research (NIHR) on a 4-year funding cycle.Our offices are on the Cambridge Biomedical Campus CB2 0QQ (approximately 2 miles south of the city centre).See the Further Information link below for full details and Person Specification.This appointment requires a Research Passport application.We encourage informal queries about the job or the application process - please contact Andrew Leedham, Head of Research Data & Technology, Andrew.Leedham@bioresource.nihr.ac.ukClick the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.Please ensure that you upload a covering letter and CV in the Upload section of the online application. The covering letter should outline how you match the criteria for the post and why you are applying for this role. If you upload any additional documents which have not been requested, we will not be able to consider these as part of your application.Please include details of your referees, including email address and phone number, one of which must be your most recent line manager.Closing date: 12th January 2026Interview date: Shortly after closing datePlease quote reference RW48283 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£47,389-£59,966### ReferenceRW48283### Category### Date published15 December 2025### Closing date12 January 2026