NEIGHBOURHOOD SERVICES SUPERVISOR

Cardiff Council; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local governmental organization in Cardiff is seeking a Neighbourhood Services Supervisor to lead the Recycling & Neighbourhood Services Team. The role involves managing cleansing and enforcement activities, providing support to teams, and ensuring compliance with statutory requirements. Ideal candidates will have experience in street cleansing or waste management and strong leadership skills. A valid driving licence is essential for this position. Potential shift work including weekends may be required.

Qualifications

• Experience of working within an operational team, ideally in street cleansing or waste management.
• Good level of literacy and excellent written and oral communication skills.
• IT literate, able to use Microsoft Office and learn new systems.

Responsibilities

• Coordinate and monitor cleansing and Street Scene Enforcement activities.
• Provide leadership and support to operational teams.
• Manage resources and develop staff performance.

Skills

Experience in operational teams

Excellent communication skills

IT literacy

Strong organisational skills

Leadership ability

Self-motivated

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

Cardiff is a vibrant and growing city, and we have an exciting opportunity for a motivated individual to join the Recycling & Neighbourhood Services Team as a Neighbourhood Services Supervisor. Our team is committed to delivering excellent service to Cardiff’s residents and visitors, ensuring high standards in street cleansing, waste management, and environmental quality.

About the job

As a Neighbourhood Services Supervisor, you will coordinate and monitor all cleansing and Street Scene Enforcement activities throughout the city. You will provide leadership and support to operational teams, ensuring effective service delivery in line with Council and statutory requirements. The role involves managing resources, developing staff, monitoring performance, and working with internal and external partners to improve service standards and outcomes for Cardiff’s communities.

What We Are Looking For From You

• Experience of working within an operational team, ideally in street cleansing or waste management.
• Good level of literacy and excellent written and oral communication skills.
• IT literate, with the ability to use Microsoft Excel, Outlook, Word, PowerPoint, and quickly learn new systems.
• Strong organisational skills, with the ability to work under pressure, meet deadlines, and manage complex problems.
• Ability to provide leadership, support, and coaching to team members.
• Knowledge of relevant service specifications, requirements, and the legislative framework.
• Self-motivated, adaptable, and committed to delivering excellent customer service.
• Full valid driving licence and/or access to own transport.
• Commitment to the Council’s Equality and Diversity Policy and corporate safeguarding responsibilities.

Additional information

Additional Information

Monday to Friday 15.30 – 23.30

• The post may involve shift work, including weekends and bank holidays (excluding Christmas Day).

A full, valid driving licence is an essential requirement of this role.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.