Property jobs in United Kingdom

* Technically qualified professional* Over 10 years Engineering & Building services experience* Thorough understanding of technical systems including but not limited to Fault Detection Diagnostics, BMS, EMS, BIM, HVAC and CAFM* Awareness of Design for performance NABERS UK energy performance.* Committed to outstanding customer service and professionalism* Presents a highly polished and professional image* Meticulous organisational skills, conscientious and driven* Desire to succeed as part of a team* Excellent verbal and written communication skills with the ability to build good rapport with customers and associates* Capable of prioritising multiple work streams and proactively resolving high-stress situations* Comfortable in presenting information and delivering training to colleagues and peers* Confident in managing a team of varied individuals* Strategic thinker with the ability to implement continual improvements to the department’s service delivery* Willingness and flexibility to work weekends and evenings as required* Associated with quality and high standards of service delivery* A good customer service ethic is mandatory.* Ability to think laterally, accommodate change, innovation and new ideas, and most importantly, to prioritise work* Having the personal drive, commitment, and dedication to ensure that exceptional service levels are always delivered consistently* Experience and appreciation of the task involved in developing and implementing procedures, standards and guides for operational excellence on a large scale* Excellent IT skills to assist in the development of electronic management tools and general working knowledge of Microsoft Office* Experience of operational facilities management and managing services to meet KPIs* Proven knowledge of technical services, sustainability and energy management* Proven knowledge of building regulations, legislation compliance and best working practice* Financial acumen to support the management of budgets and contract costs* Practiced in writing effective business reports and developing processes* Develop and implement operational best practices and working initiatives* Carry out all other general tasks as directed by the Head of Engineering within an appropriate timeframe.* Drive technological innovations and enhancements* Support and benefit the Net-Zero-Carbon journey for both JLL and M&G* Management and delivery of the M&E services requirements* Manage technical services to a proven standard such as ISO 55001* Manage the operating guidelines and protocols necessary to attain high level service standards* Ensure that any one-off and non-contractual technical tasks are fulfilled to a high specification and within a dedicated timeframe, to include out of hours services for occupier events and special projects* Periodically review the Technical services strategy ensuring delivery of systems in line with a predetermined scope and budget and aligned with JLL’s & M&G various strategies* Ensure projects are managed to the required compliances and standards and are kept to time restraints and budgets* Produce and achieve departmental objectives to deliver continuous improvement for JLL.* Seek service and system innovations to continually improve the team’s productivity and standards in service, including small projects and capital expenditure projects* Attend formal meetings with key customers and the M&G team ensuring that any issues raised are managed effectively and customers are regularly updated through to resolution* Support the Contract Management of all M&E, Fabric, IT and VT service partners, consultancies, and other procured services. Ensuring KPIs and SLAs are met.* Periodically review operational contracts, ensuring they are fit for purpose, and procure services as necessary in accordance with company policy* Ensuring all contracts are maintained within the agreed budget, and seek alternative ways to improve customer service and reduce expenditure* Ensure procurement and delivery of services are aligned with JLL and M&G standards and procedures* Assisting with the formulation and management of the budgets* Support the financial team with invoicing and debt management to meet JLL and M&G financial requirements across all financial platforms.* Control of capital project expenditure for projects when required* Drive cross selling opportunities via other JLL services* Deputise for the Head of Engineering when required* Adopt and communicate the team and client brand, visions and values in undertaking all duties, ensuring those working under your management follow your lead* Foster and develop a unique One Team relationship between the management team, service partners and stakeholders to create a seamless and unified customer experience* Carry out all other general operational tasks as directed by the Head of Engineering within an appropriate timeframe* Effectively contribute to the completion of the annual customer survey and significant events. I.e. Quarterly client meetings, audits, events and document review* Support of training academy in technical requirements* Ensure that strategic and organisational targets are achieved through delivery, execution, and effective change management.If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +**44** (**0**)**20 7493 4933** to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .