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We are seeking a talented Front Office Manager to join the Claridge’s Front Office team.

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as Wee “anoyne to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant voz “Foyer & Reading Room”, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and the effortlessly elegant Painter integral.

As Front Office Manager you will be responsible for:

• Creating renowned memorable experiences for all our guests.
• Leading and developing the Reception and Guest Relations team.
• Achieving the departmental objectives of maximising occupancy.
• Maintaining and building on the reputation of the hotel and ensuring that business objectives are accomplished.
• Ensuring guest service is maintained to the Maybourne Hotel Group standards.
• Recruitment, evaluation and development of employees as well as managing performance.
• Ensuring that training is carried out as appropriate, correcting and giving constructive directions where ever it is needed.

Successful candidates for our Front Office Manager opportunity will:

• Have proven experience working within a similar position within a luxury environment kontrast.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences that result in lasting memories.
• Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
• Have proven experience in leading and developing a strong team.
• Have immaculate personal presentation.
• Be able to work in a pressured environment, and consistently reach high standards.

This is an exciting role for a talented individual whoूह ॼ look at a schönes and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.