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Insurance Customer Operations Specialist
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Insurance Customer Operations Specialist
Job summary
A leading insurance provider in Eastleigh is seeking a passionate Customer Operations Insurance Specialist to deliver excellent customer service. The role involves problem resolution, processing scheme renewals, and maintaining strong relationships with intermediaries. Ideal candidates will have experience in administration, strong communication skills, and proficiency in Microsoft Excel. The position offers a starting salary of £25,400 plus benefits including generous pension and bonuses, making it an excellent opportunity for dedicated professionals.
Benefits
Qualifications
- Experience in administration is essential.
- Strong communication via email and telephone is required.
- Ability to manage workload and prioritize tasks effectively.
- Must be approachable and able to build rapport with colleagues.
- Proficiency in Microsoft Excel is crucial.
Responsibilities
- Provide excellent customer service and problem resolution.
- Process daily queries and manage scheme renewals.
- Build and maintain relationships with intermediaries.
- Support change management and suggest improvements.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.