Market Research jobs in United Kingdom

Department: Business Support

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Reporting To: Lead Product Manager

Working closely with the Lead Product Manager, and Learning Experience team you will have accountability for the development, maintenance and performance of Davies Commercial products including Academies, High Impact Training courses, Digital Study Solutions, Self-Study resources and CPD courses.

This includes writing, evolving and tailoring the curriculum scheme of work and course blueprints, along with the development of learning plans and pathways and creating or supporting the creation of engaging digitally enabled, learning resources. You will work closely with both the Lead Product Manager and Learning Experience team to ensure that our commercial product portfolio supports our approach of developing knowledge, skills and behaviours into fulfilling future careers and that our commercial products meet the needs of the industry and our clients in terms of professional qualification support, soft skills development and career progression.

You will take full ownership of your caseload of products, tracking and monitoring their performance and lifecycle stage. You will work closely with colleagues across the organisation to maximise product performance and resolve any performance concerns identified as early as possible.

Davies Professional Education is recognised across the Insurance and Financial Services industry for tailoring our commercial learning products to meet client needs. We work closely with our clients to customise programme durations, develop engaging learner-facing resources, and build digital learning pathways using our Learning Experience Platform and Learning Management System. Our goal is to deliver flexible, impactful training that aligns with our clients’ development strategy.

• Design and development of products across our commercial product portfolio including but not limited to Academies, High Impact Training courses, Digital Study Solutions, Self-Study resources and CPD courses.
• Maintaining and improving our product portfolio, through analysis of competitor activity or dictated by regulatory changes, government policies or professional qualification updates.
• Taking ownership of your product caseload, tracking and monitoring their performance and lifecycle stage.
• You will work closely with colleagues across the organisation to maximise product performance and resolve any performance concerns identified as early as possible.
• Undertake regular assessments of your caseload products against the product development roadmap and module updates tracker to ensure your products fall inline with the overall commercial product launch and review strategy.
• Working with other Product Managers and the wider business to support the achievement of deadlines.
• Working with the Learning Experience Team to storyboard eLearning and other digital learning content.
• Working with relevant key stakeholders/partners to ensure our products continue to be market leading.
• Managing external associates where relevant to ensure content is delivered by the required deadlines and to the required standard.
• Creation of client product facing documents, marketing collateral and website content in line with Davies Group brand guidelines.
• Creation of learning and development content utilising Articulate, Canva, Adobe and Microsoft applications and wrap around collateral such as digital pathway builds, digitising study guides and writing specimen exams across products when necessary
• Sharing best practice with others during team meetings and ad hoc.
• Building engaging and digitally led learning pathways on our Learning Experience Platform and Learning Management System.
• Promotion of our product portfolio through social media posts and campaigns.
• Working with Subject Matter Experts to be able to provide guidance on the creation of learning content.
• Providing input and instructions to the Learning Experience Team as to how our products are displayed and accessed through various online platforms, websites and apps.

Essential

• Detailed knowledge of CII modules and qualifications relevant to the insurance sector
• Qualified to at least DipCII level
• L&D professional with experience in designing, writing and developing training programmes and content
• Strong ability to manage time effectively, prioritise tasks, and communicate clearly across teams and stakeholders
• A proactive mindset with a focus on innovation and continuous improvement
• High attention to detail and commitment to quality assurance in all aspects of content creation and delivery

Desirable

• Experience of product management
• Experience in market research and competitor analysis
• Experience in creating client facing documentation and marketing collateral
• Experience in creating engaging and digitally led learning and development resources
• Experience in using Learning Authoring tools such as Articulate
• Experience of building pathways on Learning Management Systems
• Experience in creating exam support content, particularly CII
• Management of awarding / professional body relationships
• Management of stakeholder/associate relationships

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

• Join us and enjoy our ever-evolving benefits, including but not limited to:
• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service)
• Well-being centre
• Recognition programme
• Paid fertility appointments
• Fostering friendly employer
• Pension - matched contribution at 5%
• Life Assurance (4 x basic salary)
• Development, training, and professional qualification