Jobs in Wigan, United Kingdom
Technical Lead, Guardian Support (Remote)
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Technical Lead, Guardian Support (Remote)
Job summary
A global communications technology company is looking for a Technical Lead to oversee the Guardian Support team. You will be responsible for maintaining exceptional customer service standards for emergency response providers. Ideal candidates have strong leadership skills and technical expertise, particularly with server technology and problem-solving. This role is primarily remote with occasional travel. Salary includes competitive benefits and opportunities for career development.
Benefits
Qualifications
- Previous team leadership or line management experience.
- Strong troubleshooting and problem-solving skills.
- Fundamental Knowledge of System Level Design.
- Ability to attain NPPV3 and SC clearance.
Responsibilities
- Manage the System Support function and workload.
- Grow the team through training and recruitment.
- Provide technical assistance and guidance.
- Drive improvements to enhance quality and time to resolve.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.