Jobs in United Kingdom

Job summary

A leading security solutions company in Blackburn is seeking a Client Account Coordinator to manage key customer accounts on a full-time, fixed-term basis. This role requires exceptional communication skills and a passion for customer service. Key responsibilities include managing client expectations, proactively addressing service orders, and preparing KPI reports. Applicants should have a strong administrative background and the ability to build professional relationships. The position offers a salary of up to £27,000 annually, alongside various benefits.

Benefits

Qualifications

• Experience in coordinating or supporting customer accounts.
• Ideally worked in account management.
• Ability to produce reports and handle multiple customers.

Responsibilities

• Manage key customer accounts and ensure customer satisfaction.
• Work alongside Account Managers to meet client expectations.
• Proactively manage service orders and callouts.
• Build and maintain professional relationships with customers.
• Prepare KPI reports for management.