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Operations Coordinator & Project Manager (Client Facing)
Job summary
A global wellness brand is seeking an Operations Coordinator & Project Manager to ensure seamless project delivery and manage client relationships. Candidates should have over 3 years of relevant experience, excellent British English communication skills, and a strong organizational mindset. This full-time role offers a friendly remote-first culture with occasional in-person days in the UK.
Benefits
Qualifications
- 3+ years of experience in project coordination, operations, or customer success—ideally in consumer products, logistics, or manufacturing.
- Native-level British English speaker with strong written and verbal communication skills.
- Highly organised and detail-oriented, with a process-driven mindset.
Responsibilities
- Act as the main point of contact for co-branded partners and international distributors post-sale.
- Manage internal teams (design, logistics, finance, compliance) and external suppliers through all phases.
- Maintain project trackers, approvals, and deadlines.
Skills
Operations Coordinator & Project Manager (Client Facing)
We are hiring an Operations Coordinator & Project Manager to manage the seamless delivery of co-branded projects from purchase order through to delivery. You’ll be the central coordinator—keeping partners informed, timelines on track, and internal teams aligned to deliver outstanding experiences.
Partner Success
- Act as the main point of contact for co-branded partners and international distributors post-sale.
- Provide clear and timely updates throughout the project lifecycle.
- Build strong client relationships by delivering excellent service and execution.
Program Coordination
- Manage internal teams (design, logistics, finance, compliance) and external suppliers through all phases: PO, artwork, sampling, production, freight, and delivery.
- Maintain project trackers, approvals, and deadlines.
- Anticipate risks and resolve issues before they escalate.
- Ensure all deliverables are fully compliant with relevant product regulations and market standards.
- Support the onboarding and operational success of international distributors.
- Provide access to required assets, packaging specs, and compliance documentation.
- Track production and launch milestones for each market.
- 3+ years of experience in project coordination, operations, or customer success—ideally in consumer products, logistics, or manufacturing.
- Native-level British English speaker with strong written and verbal communication skills.
- Highly organised and detail-oriented, with a process-driven mindset.
- Join a high-growth, design-led wellness brand working with top global partners.
- Make a visible impact on exciting projects across fitness, nutrition, and lifestyle.
- Be part of a small, driven team with plenty of autonomy and ownership.
- Remote-first culture with occasional in-person days in Cardiff or Colchester.
Full-time
UK or Germany (must be based in one of these countries)
£26,000 – £38,000 / €28,000 – €40,000 (depending on experience and location)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.