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Jobs in Manchester, United Kingdom

Hybrid UK Customer Relationship Manager: Growth & Retention

AQA Education Ltd

Manchester
Hybrid
GBP 60,000 - 80,000
9 days ago
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Test Manager

AQA Education Ltd

Manchester
Hybrid
GBP 63,000 - 72,000
9 days ago

Midweight Designer

Craft Agency Ltd

Manchester
Hybrid
GBP 35,000 - 42,000
9 days ago

Business Analyst

Horwich Farrelly

Manchester
Hybrid
GBP 60,000 - 80,000
9 days ago

Health Tech Application Trainer | Hybrid Role with Travel

Magentus Group

Manchester
Hybrid
GBP 40,000 - 55,000
9 days ago
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National Contracts Manager

Flogas Britain Ltd.

Manchester
On-site
GBP 80,000 - 100,000
9 days ago

Field-Based Strategic Contracts Manager – Energy Solutions

Flogas Britain Ltd.

Manchester
On-site
GBP 80,000 - 100,000
9 days ago

UK English Voice Actor — In-Studio Sessions

Alignerr Corp.

Manchester
On-site
GBP 40,000 - 60,000
9 days ago
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Voice Talent - UK English

Alignerr Corp.

Manchester
On-site
GBP 40,000 - 60,000
9 days ago

Data Scientist: AI & MLOps for Telecom Innovation (Hybrid)

TalkTalk

Manchester
Hybrid
GBP 45,000 - 60,000
9 days ago

Data Scientist

TalkTalk

Manchester
Hybrid
GBP 45,000 - 60,000
9 days ago

UK English Voice Actor — In-Person Studio Sessions

Alignerr Corp.

Manchester
On-site
GBP 40,000 - 60,000
9 days ago

Voice Actor - UK English (England)

Alignerr Corp.

Manchester
On-site
GBP 40,000 - 60,000
9 days ago

Business Analyst

Capgemini

Manchester
Hybrid
GBP 45,000 - 55,000
9 days ago

Senior Cloud Strategy Consultant

Capgemini

Manchester
Hybrid
GBP 65,000 - 85,000
9 days ago

Senior Account Manager – Global Legal Tech SaaS (Remote UK)

Prescriptionbluegrass

Manchester
Hybrid
GBP 65,000 - 75,000
9 days ago

UK Senior Account Manager - Global Legal Tech SaaS. Remote

Prescriptionbluegrass

Manchester
Hybrid
GBP 65,000 - 75,000
9 days ago

Service Designer: Digital Excellence & Inclusive Design

Capgemini

Manchester
Hybrid
GBP 45,000 - 60,000
9 days ago

Billing Team Leader: Streamline Invoicing & Impact Finance

Clarity Travel Limited

Manchester
On-site
GBP 60,000 - 80,000
9 days ago

Oracle Cloud Infrastructure Architect

Capgemini

Manchester
Hybrid
GBP 60,000 - 80,000
9 days ago

FinOps Senior Manager – Cloud Economics & Value Realisation

Capgemini

Manchester
Hybrid
GBP 80,000 - 100,000
9 days ago

Senior SAP PP Consultant

Capgemini

Manchester
Hybrid
GBP 60,000 - 85,000
9 days ago

Senior Survey Coordinator – Ecology

RPS

Manchester
On-site
GBP 35,000 - 45,000
10 days ago

Junior Lettings Negotiator

Intus Lettings Limited

Manchester
On-site
GBP 20,000 - 25,000
10 days ago

Grants and Membership Administrator | Tameside

Action Together

Greater Manchester
Hybrid
GBP 25,000 - 35,000
10 days ago

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Hybrid UK Customer Relationship Manager: Growth & Retention
AQA Education Ltd
Manchester
Hybrid
GBP 60,000 - 80,000
Full time
9 days ago

Job summary

A leading education organization is hiring a Customer Relationship Manager to manage and strengthen relationships with existing customers. This hybrid role focuses on supporting customers, ensuring they derive maximum value from services, and driving customer satisfaction. Key responsibilities include regular account reviews and collaboration with internal teams to enhance customer experience. The ideal candidate will have customer service experience, strong communication skills, and a proactive mindset. Generous benefits and a supportive work environment are offered.

Benefits

25 days annual leave plus 8 days Bank Holiday
Annual Loyalty Bonus
Bupa healthcare benefits
Employee Assistance Programme (EAP)
Cycle-to-work scheme
Flexible working hours

Qualifications

  • Experience in account management or customer service in education or training sectors.
  • Ability to engage and resolve issues with customers effectively.
  • High attention to detail and commitment to excellent customer service.

Responsibilities

  • Build and maintain strong relationships with a portfolio of customers.
  • Conduct regular account reviews and ensure customer satisfaction.
  • Collaborate with internal teams to improve customer experience.

Skills

Customer service experience
Relationship-building skills
Problem-solving mindset
Communication skills
Organizational skills

Tools

Microsoft Office Suite
CRM software
Job description
A leading education organization is hiring a Customer Relationship Manager to manage and strengthen relationships with existing customers. This hybrid role focuses on supporting customers, ensuring they derive maximum value from services, and driving customer satisfaction. Key responsibilities include regular account reviews and collaboration with internal teams to enhance customer experience. The ideal candidate will have customer service experience, strong communication skills, and a proactive mindset. Generous benefits and a supportive work environment are offered.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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