Jobs in Manchester, United Kingdom
Hybrid UK Customer Relationship Manager: Growth & Retention
AQA Education Ltd
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Senior Account Manager – Global Legal Tech SaaS (Remote UK)
Prescriptionbluegrass
UK Senior Account Manager - Global Legal Tech SaaS. Remote
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Capgemini
Billing Team Leader: Streamline Invoicing & Impact Finance
Clarity Travel Limited
Hybrid UK Customer Relationship Manager: Growth & Retention
Job summary
A leading education organization is hiring a Customer Relationship Manager to manage and strengthen relationships with existing customers. This hybrid role focuses on supporting customers, ensuring they derive maximum value from services, and driving customer satisfaction. Key responsibilities include regular account reviews and collaboration with internal teams to enhance customer experience. The ideal candidate will have customer service experience, strong communication skills, and a proactive mindset. Generous benefits and a supportive work environment are offered.
Benefits
Qualifications
- Experience in account management or customer service in education or training sectors.
- Ability to engage and resolve issues with customers effectively.
- High attention to detail and commitment to excellent customer service.
Responsibilities
- Build and maintain strong relationships with a portfolio of customers.
- Conduct regular account reviews and ensure customer satisfaction.
- Collaborate with internal teams to improve customer experience.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.