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Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour
VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider. This part-time, fully remote role is ideal for individuals with strong communication skills and a passion for delivering excellent customer service. With flexible hours and ongoing training, it’s a great opportunity to build your support career from home.
Job Title: Remote Customer Support Assistant
Company: VITA CV
Location: United Kingdom (Remote)
Salary: £12–£16 per hour
Contract Type: Part-Time
Hours: Flexible
Department: Customer Support
Job Reference: Not specified
Closing Date: Not specified
DBS Requirement: No
VITA CV is a UK-based recruitment and staffing platform that connects job seekers with flexible and remote opportunities. The company is committed to creating inclusive work environments and supporting career growth through accessible roles and training.
As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. You’ll be responsible for resolving issues, maintaining accurate records, and ensuring a positive customer experience. This role is fully remote and offers flexible working hours.
- Respond to customer enquiries professionally
- Resolve product and service issues efficiently
- Update internal support systems accurately
- Escalate complex cases when necessary
- Maintain a positive and empathetic customer experience
- Customer-focused mindset
- Reliable, patient, and solution-driven
- Basic computer literacy
- Familiarity with support tools and CRM systems
- Previous experience in customer service or remote support
- Fully remote work environment
- Ongoing training and career development
- Inclusive and supportive team culture
VITA CV is committed to diversity and inclusivity. Applications are encouraged from individuals of all backgrounds, and the company supports equal access to employment opportunities.
Not specified
Early applications are encouraged due to high interest in this position.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.