Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour

School Result; Remote; GBP 40,000 - 60,000; Full time

Job description

Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour

VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider. This part-time, fully remote role is ideal for individuals with strong communication skills and a passion for delivering excellent customer service. With flexible hours and ongoing training, it’s a great opportunity to build your support career from home.

Job Title: Remote Customer Support Assistant
Company: VITA CV
Location: United Kingdom (Remote)
Salary: £12–£16 per hour
Contract Type: Part-Time
Hours: Flexible
Department: Customer Support
Job Reference: Not specified
Closing Date: Not specified
DBS Requirement: No

About the Company

VITA CV is a UK-based recruitment and staffing platform that connects job seekers with flexible and remote opportunities. The company is committed to creating inclusive work environments and supporting career growth through accessible roles and training.

Role Overview

As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. You’ll be responsible for resolving issues, maintaining accurate records, and ensuring a positive customer experience. This role is fully remote and offers flexible working hours.

Key Responsibilities

• Respond to customer enquiries professionally
• Resolve product and service issues efficiently
• Update internal support systems accurately
• Escalate complex cases when necessary
• Maintain a positive and empathetic customer experience

Required Skills and Experience

• Customer-focused mindset
• Reliable, patient, and solution-driven
• Basic computer literacy
• Familiarity with support tools and CRM systems
• Previous experience in customer service or remote support

What We Offer

• Fully remote work environment
• Ongoing training and career development
• Inclusive and supportive team culture

VITA CV is committed to diversity and inclusivity. Applications are encouraged from individuals of all backgrounds, and the company supports equal access to employment opportunities.

Not specified
Early applications are encouraged due to high interest in this position.

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